Can't create new profile - stumped...

  • Thread starter Thread starter AlexT
  • Start date Start date
A

AlexT

Folks

Pretty strange thing happening... Just installed Outlook 2007 and
created a new mail profile using the mail control panel. Everything
worked as usual (enter server address, check account exists) but
whenever launching Outlook I get this message

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. You must connect to Microsoft
Exchange with the current profile before you can synchronize your
folders with your offline folder file.

I have tried to trash the profile and recreate it from scratch to no
avail (same message). What gives ?

Any info / pointer welcome

Best regards

-alexT
 
AlexT said:
Pretty strange thing happening... Just installed Outlook 2007 and
created a new mail profile using the mail control panel. Everything
worked as usual (enter server address, check account exists) but
whenever launching Outlook I get this message

Cannot start Microsoft Office Outlook. Cannot open the Outlook window.
The set of folders cannot be opened. You must connect to Microsoft
Exchange with the current profile before you can synchronize your
folders with your offline folder file.
Click to expand...

Do you have an OST that Outlook may be finding? Are you defining an
Exchange account in the mail profile?
 
Do you have an OST that Outlook may be finding? Are you defining an
Exchange account in the mail profile?
Click to expand...

Yes and yes

Again everything seems to work just as expected. The account resolves
on the server just fine. Problem appears once launching Outlook...
 
AlexT said:
Again everything seems to work just as expected. The account resolves
on the server just fine. Problem appears once launching Outlook...
Click to expand...

Try deleting the existing OST and allowing Outlook to recreate it.
 
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