Can't create Address book in Outlook 2007

[Guest]

I have a new machine with Vista and Outlook 2007. I used the Easy Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old machine.
Everything works OK apart from I can't set my contacts folder to act as an
address book.

If I click Properties on the contact folder and go to the Outlook Address
Book tab, the option to "Show this folder as an email Address Book" is grayed
out.

If I go to Tools > Account Settings > Address Books I get a popup message
"The specified Account was not found. It might have been deleted". If I try
to create a new address book (Outlook) it tells me that one exists already
but I don't see anything on the list.

All of my contacts appear OK but I can't use them as an address book. Any
ideas why not ???

 

[Russ Valentine [MVP-Outlook]]

You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to
another installation is to open your data file in Outlook and set it as the
default.
Start over with a new profile and do that.

 

[Guest]

Thanks Russ

I exported all my emails and my contacts to 2 separate pst files then
deleted all the Mail profiles as you suggested.

After creating a new Profile and importing my contacts and emails from the
pst file, everything is back to normal.

Thanks again - someone should tell the people at Redmond that their
recommended migration workflow doesn't work.
=====================================

You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to
another installation is to open your data file in Outlook and set it as the
default.
Start over with a new profile and do that.
--
Russ Valentine
[MVP-Outlook]

I have a new machine with Vista and Outlook 2007. I used the Easy Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old
machine.
Everything works OK apart from I can't set my contacts folder to act as an
address book.

If I click Properties on the contact folder and go to the Outlook Address
Book tab, the option to "Show this folder as an email Address Book" is
grayed
out.

If I go to Tools > Account Settings > Address Books I get a popup message
"The specified Account was not found. It might have been deleted". If I
try
to create a new address book (Outlook) it tells me that one exists already
but I don't see anything on the list.

All of my contacts appear OK but I can't use them as an address book. Any
ideas why not ???

 

[Russ Valentine [MVP-Outlook]]

We have told them, countless times.
Next time, don't use export and import. You'll lose data that way. Simply
open the PST file in another profile.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ

I exported all my emails and my contacts to 2 separate pst files then
deleted all the Mail profiles as you suggested.

After creating a new Profile and importing my contacts and emails from the
pst file, everything is back to normal.

Thanks again - someone should tell the people at Redmond that their
recommended migration workflow doesn't work.
=====================================

You should never use WET with Outlook data. It doesn't work and creates a
corrupt profile. The only supported method for migrating Outlook data to
another installation is to open your data file in Outlook and set it as
the
default.
Start over with a new profile and do that.
--
Russ Valentine
[MVP-Outlook]

I have a new machine with Vista and Outlook 2007. I used the Easy
Transfer
tool to copy Outlook settings and mail from Outlook 2003 on my old
machine.
Everything works OK apart from I can't set my contacts folder to act as
an
address book.

If I click Properties on the contact folder and go to the Outlook
Address
Book tab, the option to "Show this folder as an email Address Book" is
grayed
out.

If I go to Tools > Account Settings > Address Books I get a popup
message
"The specified Account was not found. It might have been deleted". If
I
try
to create a new address book (Outlook) it tells me that one exists
already
but I don't see anything on the list.

All of my contacts appear OK but I can't use them as an address book.
Any
ideas why not ???

 

[Russ Valentine [MVP-Outlook]]

Only the same one we have posted here many times. Create a new profile from
scratch and migrate your data correctly.
--
Russ Valentine
[MVP-Outlook]

I have a similar problem. Only too late did I learn that I should not
have used Windows File Transfer. I transfered Outlook settings from
Windows XP Pro using Office 2003 to Vista Home Premium and Office 2007.
I now have contacts but nothing in Address Book. So far I have done the
following:

In Outlook 2007
1. Right click on contacts, properties, outlook address book tab - show
this folder as an e-mail address book is grayed out.
2. File>data management>Address book - Outlook Address Book only thing
listed - remove is grayed out
3. File>data management>Address book> Outlook Address Book - nothing is
listed - message to go up and do step one listed above
4. File>data management>Address book>New>Additional Address
Books>Outlook Address Book - message that it already exists and cannot
be specified twice

None of these worked. Any suggestions for what to do next?

;7324498']We have told them, countless times.
Next time, don't use export and import. You'll lose data that way.
Simply
open the PST file in another profile.
--
Russ Valentine
[MVP-Outlook]

Thanks Russ

I exported all my emails and my contacts to 2 separate pst files then
deleted all the Mail profiles as you suggested.

After creating a new Profile and importing my contacts and emails from the
pst file, everything is back to normal.

Thanks again - someone should tell the people at Redmond that their
recommended migration workflow doesn't work.
=====================================
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