can't create a new folder

  • Thread starter Thread starter Jay
  • Start date Start date
J

Jay

Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I know I
had more.
 
I'm allowed to go through the process, but after I have typed my new folder
name, I get an error message saying it could not create the folder and it
exits the create new folder function.

Diane Poremsky said:
What type of email account? What exactly happens when you try? Are you
creating a new pst file or just folders within your current message store?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I know
I had more.
 
Hit Ctrl+6 to go to the folder list - do you see the folder there?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
I'm allowed to go through the process, but after I have typed my new
folder name, I get an error message saying it could not create the folder
and it exits the create new folder function.

Diane Poremsky said:
What type of email account? What exactly happens when you try? Are you
creating a new pst file or just folders within your current message
store?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I
know I had more.
 
All Ctrl+6 did was go to the folder list, which was already open, and no the
folder wasn't there. By the way, the folder creation getting the error is a
sub-folder, not that it makes much difference.

It also seemed to create two links at the bottom of the list that allow you
to look at folder sizes. Can these links be hidden again?

When I look at the folder sizes, there are tabs for local & remote. The
folder I want the new folder in shows up on both tabs and are slightly
different sizes.

Diane Poremsky said:
Hit Ctrl+6 to go to the folder list - do you see the folder there?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
I'm allowed to go through the process, but after I have typed my new
folder name, I get an error message saying it could not create the folder
and it exits the create new folder function.

Diane Poremsky said:
What type of email account? What exactly happens when you try? Are you
creating a new pst file or just folders within your current message
store?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I
know I had more.
 
Is this an IMAP account?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
All Ctrl+6 did was go to the folder list, which was already open, and no
the folder wasn't there. By the way, the folder creation getting the error
is a sub-folder, not that it makes much difference.

It also seemed to create two links at the bottom of the list that allow
you to look at folder sizes. Can these links be hidden again?

When I look at the folder sizes, there are tabs for local & remote. The
folder I want the new folder in shows up on both tabs and are slightly
different sizes.

Diane Poremsky said:
Hit Ctrl+6 to go to the folder list - do you see the folder there?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
I'm allowed to go through the process, but after I have typed my new
folder name, I get an error message saying it could not create the
folder and it exits the create new folder function.

What type of email account? What exactly happens when you try? Are you
creating a new pst file or just folders within your current message
store?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I
know I had more.
 
How do I tell?

Diane Poremsky said:
Is this an IMAP account?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
All Ctrl+6 did was go to the folder list, which was already open, and no
the folder wasn't there. By the way, the folder creation getting the
error is a sub-folder, not that it makes much difference.

It also seemed to create two links at the bottom of the list that allow
you to look at folder sizes. Can these links be hidden again?

When I look at the folder sizes, there are tabs for local & remote. The
folder I want the new folder in shows up on both tabs and are slightly
different sizes.

Diane Poremsky said:
Hit Ctrl+6 to go to the folder list - do you see the folder there?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


I'm allowed to go through the process, but after I have typed my new
folder name, I get an error message saying it could not create the
folder and it exits the create new folder function.

What type of email account? What exactly happens when you try? Are you
creating a new pst file or just folders within your current message
store?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I
know I had more.
 
The server type is in tools, account settings.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
How do I tell?

Diane Poremsky said:
Is this an IMAP account?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
All Ctrl+6 did was go to the folder list, which was already open, and no
the folder wasn't there. By the way, the folder creation getting the
error is a sub-folder, not that it makes much difference.

It also seemed to create two links at the bottom of the list that allow
you to look at folder sizes. Can these links be hidden again?

When I look at the folder sizes, there are tabs for local & remote. The
folder I want the new folder in shows up on both tabs and are slightly
different sizes.

Hit Ctrl+6 to go to the folder list - do you see the folder there?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


I'm allowed to go through the process, but after I have typed my new
folder name, I get an error message saying it could not create the
folder and it exits the create new folder function.

What type of email account? What exactly happens when you try? Are
you creating a new pst file or just folders within your current
message store?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I
know I had more.
 
OK, I think it is an Exchange Server.

Tools->E-mail Accounts, opens a wizard. Select View/change accounts and that
is where it says Exchange.

Diane Poremsky said:
Is this an IMAP account?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Jay said:
All Ctrl+6 did was go to the folder list, which was already open, and no
the folder wasn't there. By the way, the folder creation getting the
error is a sub-folder, not that it makes much difference.

It also seemed to create two links at the bottom of the list that allow
you to look at folder sizes. Can these links be hidden again?

When I look at the folder sizes, there are tabs for local & remote. The
folder I want the new folder in shows up on both tabs and are slightly
different sizes.

Diane Poremsky said:
Hit Ctrl+6 to go to the folder list - do you see the folder there?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


I'm allowed to go through the process, but after I have typed my new
folder name, I get an error message saying it could not create the
folder and it exits the create new folder function.

What type of email account? What exactly happens when you try? Are you
creating a new pst file or just folders within your current message
store?

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072


Office 2003 on XP

Outlook is refusing to create a new folder, but at a previous job, I
know I had more.
 
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