Cant create a new contact in Business Contact Manager

[Laura]

I installed BCM (Business Contact Manager) on my PC
yesterday. I have 2 accounts (mine & admin) but had to
use my admin account to install it. Everything was fine,
it installed perfectly & i added some of my contacts

Then this morning i log on as admin, and open BCM.. i can
see all the contacts that i've added but when i try to
add a new contact, i get a msg saying

"The form required to view this message cannot be
displayed. Contact your administrator"

Em hello, i AM the administrator & don't know why it wont
leave me add a contact..

Any idea of whats wrong?? I'm not that great with
computers so ALL help would be really appreciated. This
problem is really really annoying me!

 

[Sue Mosher [MVP-Outlook]]

BCM sometimes has what's known as a "forms cache" problem. Clearing the
cache usually fixes it. Choose Tools | Options | Other | Advanced Options |
Custom Forms, then click Manage Forms, then Clear Cache. If simply clearing
the cache doesn't fix the issue, try the other steps detailed at
http://support.microsoft.com/default.aspx?scid=kb;en-us;836558