Can't connect

  • Thread starter Thread starter Janet
  • Start date Start date
J

Janet

After installing the updated MS spyware beta on his
laptop, my husband cannot connect to any website. He has
tried to disable the spyware & restore settings, but still
cannot get into any website. No wonder I do not let him
download anything on MY computer.
 
Most likely, this is a side-effect of removing certain kinds of spyware.

Here's a KB article that gives steps to fix this issue for various Windows
versions.

If he is on Windows XP SP2, it is particularly easy--drop to a command
prompt, and type

netsh winsock reset

and hit enter

then restart.

http://support.microsoft.com/kb/892350
 
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