can't connect to the internet......:( PLEASE HELP

  • Thread starter Thread starter Sam
  • Start date Start date
S

Sam

HI,

I can't connect to the internet because the system is
assigned an ip automatically and I can't seem to be able
to get the ISP ip from DHCP....DHCP is set to obtain ip
automatically.

can you help please?
 
You need to supply much more info before anyone can
start looking at your problem, e.g.
- Dial-up connection?
- ADSL?
- Broadband?
- Other Internet connection?
- Did you follow the instructions your ISP gave you?
- What is the output of ipconfig /all ?
- What is the output of ping 216.239.53.99 ?
- What is the output of ping www.google.com ?
 
sorry,

Highspeed connection....
ipconfig returns a set of ip that you can't release and it
says that can't release ip because it is automatically
assigned by windows.

not able to ping anywhere....unknown host.
 
You answered about 20% of the questions that I think
are relevant to your issue. Unless you take the time to
answer the remaining 80%, you're unlikely to get much
help her.

Examples:
- Connection type: You said "hig speed". High speed what?
LAN? ADSL? Broadband?
- ipconfig.exe /all. This command generates about 20 lines
of output. You reported one line.
- ISP instructions: You chose to ignore the question.
 
Back
Top