Can't connect outlook to the exchange

  • Thread starter Thread starter Kory
  • Start date Start date
K

Kory

Ok. I have one user that I needed to delete his profile and now when I try
to set it up again, I enter the server name and his first few letters of his
name and click Check Name it gives me an error: "The name could not be
resolved. The operation failed." Now, I have no problem pinging the
server from his machine, his Windows XP firewall is disabled. I also tried
applying the Office 2000 service pack from Microsoft and also tried
reinstalling it and all the results are the same. Can someone point me to
the right direction on this?
 
Make sure that the mailbox is still pointed to his network profile. Then type
more than just the first few letters of his name, just as a test. Also, after
deleting the profile off the PC, try rebooting before recreating it. Check
the event viewer also to make sure there are no other issues interfering with
this problem.
 
Nothing in event Log. I logged on to the machine with my User/pass and had
the same problem with my name.
Must be something wrong with outlook itself or windows settings. Can't
figure it out.
 
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