Can't clean. Says it's printing. It isn't.

  • Thread starter Thread starter Martin
  • Start date Start date
M

Martin

I'm trying to clean cartridge heads in an HP660C printer that has been
unused for some time. I printed one test page which showed streaks. No
other jobs had been set up for printing nor were being printed. When I went
to the services page and tried to clean the heads it kept coming up with a
message that I can't because the printer is printing. It wasn't.

I tried "purge print documents", and turning the printer off and on again.
Still wouldn't clean.

Thanks for any suggestions. I really need to get some letters printed
soon.
 
Martin said:
I'm trying to clean cartridge heads in an HP660C printer that has been
unused for some time. I printed one test page which showed streaks. No
other jobs had been set up for printing nor were being printed. When I went
to the services page and tried to clean the heads it kept coming up with a
message that I can't because the printer is printing. It wasn't.

I tried "purge print documents", and turning the printer off and on again.
Still wouldn't clean.

Thanks for any suggestions. I really need to get some letters printed
soon.
Click to expand...

Removed and reinstalled cartridges. Problem solved. Not sure why.
 
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