Can't change any security settings

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Guest

I am unable to download any files or make any changes in Internet Options. I
can make changes but they revert back to the prior setting. I can't even
reset web options on the PROGRAMS Tab.

I have read the postings here about Spybot and I may have used Spybot a
while ago and then uninstalled it. Bottom line is I can't download Spybot
again until I fix this problem.

Is there another way to fix this problem?
 
Windows version?

What other anti-malware tools do you have installed (e.g., SpywareBlaster,
Ad-aware Pro, SpySweeper)?
 
Does disabling AOL Spyware and/or McAfee [VirusScan? Internet Security?]
make any difference in the behavior?

What happens when you try to download files? Any files? Does the behavior
persist if you use IE (instead of the AOL browser) to download?
 
I am currently out of town. I will try disabling everything when I return on
Wed. I did try downloading from IE And that didn't work either. Without
being at the computer I can only say I can download files sent via aol email.
However, if I try to download a pdf from a web site or software from a web
site, I am unable to do it. I get a msg that says the website is currently
unavailable or it just does nothing. I know the web sites are available
since I've had friends download pdfs from the site and send them to me.

I have other problems but do not know if they are related and are more of a
nuisance. In games on my computer where the high scores used to be
maintained they are no longer kept. Word and Excel do not maintain the last
files accessed. Some software (Adobe Acrobat for one) does not recognize
that a default printer has been named in the control panel.

--
Thanks, Joyce


PA Bear said:
Does disabling AOL Spyware and/or McAfee [VirusScan? Internet Security?]
make any difference in the behavior?

What happens when you try to download files? Any files? Does the behavior
persist if you use IE (instead of the AOL browser) to download?
--
~PA Bear

Windows XP SP2. I'm using AOL Spyware software and McAfee - I believe
that's it.
Click to expand...
Click to expand...
 
I deactivated ActiveShield in McAfee and rebooted. The AOL Spyware isn't
active unless scheduled to run. I was still unable to download a pdf file
from the US Savings Bond site and this should not be a problem. It didn't
matter if I attempted to download in IE or AOL. The detailed msg I get is

"Internet Explorer cannot download "file name" from "web site".

Internet Explorer was not able to open this Internet site. The requested
site is either unavailable or cannot be found. Please try again later."

Help!

--
Thanks, Joyce


Joyce said:
I am currently out of town. I will try disabling everything when I return on
Wed. I did try downloading from IE And that didn't work either. Without
being at the computer I can only say I can download files sent via aol email.
However, if I try to download a pdf from a web site or software from a web
site, I am unable to do it. I get a msg that says the website is currently
unavailable or it just does nothing. I know the web sites are available
since I've had friends download pdfs from the site and send them to me.

I have other problems but do not know if they are related and are more of a
nuisance. In games on my computer where the high scores used to be
maintained they are no longer kept. Word and Excel do not maintain the last
files accessed. Some software (Adobe Acrobat for one) does not recognize
that a default printer has been named in the control panel.

--
Thanks, Joyce


PA Bear said:
Does disabling AOL Spyware and/or McAfee [VirusScan? Internet Security?]
make any difference in the behavior?

What happens when you try to download files? Any files? Does the behavior
persist if you use IE (instead of the AOL browser) to download?
--
~PA Bear

Windows XP SP2. I'm using AOL Spyware software and McAfee - I believe
that's it.

Windows version?

What other anti-malware tools do you have installed (e.g.,
SpywareBlaster, Ad-aware Pro, SpySweeper)?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org


Joyce wrote:
I am unable to download any files or make any changes in Internet
Options. I can make changes but they revert back to the prior
setting.
I can't even reset web options on the PROGRAMS Tab.

I have read the postings here about Spybot and I may have used Spybot
a while ago and then uninstalled it. Bottom line is I can't download
Spybot again until I fix this problem.

Is there another way to fix this problem?
Click to expand...
Click to expand...
Click to expand...
 
See these archived threads: http://snipurl.com/l4mo
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
I deactivated ActiveShield in McAfee and rebooted. The AOL Spyware isn't
active unless scheduled to run. I was still unable to download a pdf file
from the US Savings Bond site and this should not be a problem. It didn't
matter if I attempted to download in IE or AOL. The detailed msg I get is

"Internet Explorer cannot download "file name" from "web site".

Internet Explorer was not able to open this Internet site. The requested
site is either unavailable or cannot be found. Please try again later."
I am currently out of town. I will try disabling everything when I
return on Wed. I did try downloading from IE And that didn't work
either. Without being at the computer I can only say I can download
files sent via aol email. However, if I try to download a pdf from a
web site or software from a web site, I am unable to do it. I get a
msg that says the website is currently unavailable or it just does
nothing. I know the web sites are available since I've had friends
download pdfs from the site and send them to me.

I have other problems but do not know if they are related and are more
of a nuisance. In games on my computer where the high scores used to be
maintained they are no longer kept. Word and Excel do not maintain the
last files accessed. Some software (Adobe Acrobat for one) does not
recognize that a default printer has been named in the control panel.
Does disabling AOL Spyware and/or McAfee [VirusScan? Internet
Security?] make any difference in the behavior?

What happens when you try to download files? Any files? Does the
behavior persist if you use IE (instead of the AOL browser) to
download? --

Joyce wrote:
Windows XP SP2. I'm using AOL Spyware software and McAfee - I
believe that's it.

Windows version?

What other anti-malware tools do you have installed (e.g.,
SpywareBlaster, Ad-aware Pro, SpySweeper)?
--
Joyce wrote:
I am unable to download any files or make any changes in
Internet Options. I can make changes but they revert back to
the prior setting.
I can't even reset web options on the PROGRAMS Tab.

I have read the postings here about Spybot and I may have used
Spybot a while ago and then uninstalled it. Bottom line is I
can't download Spybot again until I fix this problem.

Is there another way to fix this problem?
Click to expand...
Click to expand...
Click to expand...
 
I delete Temp internet files almost daily. I don't have a shortcut for
Notepad or use Quick View Plus . For each file type, all of the boxes for
"confirm open after download" are checked. I'm not trying to "save target
as" or having the problem only with https url. Any other suggestions?
--
Thanks, Joyce


PA Bear said:
See these archived threads: http://snipurl.com/l4mo
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
I deactivated ActiveShield in McAfee and rebooted. The AOL Spyware isn't
active unless scheduled to run. I was still unable to download a pdf file
from the US Savings Bond site and this should not be a problem. It didn't
matter if I attempted to download in IE or AOL. The detailed msg I get is

"Internet Explorer cannot download "file name" from "web site".

Internet Explorer was not able to open this Internet site. The requested
site is either unavailable or cannot be found. Please try again later."
I am currently out of town. I will try disabling everything when I
return on Wed. I did try downloading from IE And that didn't work
either. Without being at the computer I can only say I can download
files sent via aol email. However, if I try to download a pdf from a
web site or software from a web site, I am unable to do it. I get a
msg that says the website is currently unavailable or it just does
nothing. I know the web sites are available since I've had friends
download pdfs from the site and send them to me.

I have other problems but do not know if they are related and are more
of a nuisance. In games on my computer where the high scores used to be
maintained they are no longer kept. Word and Excel do not maintain the
last files accessed. Some software (Adobe Acrobat for one) does not
recognize that a default printer has been named in the control panel.

Does disabling AOL Spyware and/or McAfee [VirusScan? Internet
Security?] make any difference in the behavior?

What happens when you try to download files? Any files? Does the
behavior persist if you use IE (instead of the AOL browser) to
download? --

Joyce wrote:
Windows XP SP2. I'm using AOL Spyware software and McAfee - I
believe that's it.

Windows version?

What other anti-malware tools do you have installed (e.g.,
SpywareBlaster, Ad-aware Pro, SpySweeper)?
--
Joyce wrote:
I am unable to download any files or make any changes in
Internet Options. I can make changes but they revert back to
the prior setting.
I can't even reset web options on the PROGRAMS Tab.

I have read the postings here about Spybot and I may have used
Spybot a while ago and then uninstalled it. Bottom line is I
can't download Spybot again until I fix this problem.

Is there another way to fix this problem?
Click to expand...
Click to expand...
Click to expand...
 
Sorry, no, other than having someone check the machine in person, such as...

Geek Squad - 24 Hour Computer Support Task Force:
http://www.geeksquad.com/
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

I delete Temp internet files almost daily. I don't have a shortcut for
Notepad or use Quick View Plus . For each file type, all of the boxes for
"confirm open after download" are checked. I'm not trying to "save target
as" or having the problem only with https url. Any other suggestions?
See these archived threads: http://snipurl.com/l4mo
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org
I deactivated ActiveShield in McAfee and rebooted. The AOL Spyware
isn't active unless scheduled to run. I was still unable to download
a pdf file from the US Savings Bond site and this should not be a
problem. It didn't matter if I attempted to download in IE or AOL.
The detailed msg I get is

"Internet Explorer cannot download "file name" from "web site".

Internet Explorer was not able to open this Internet site. The
requested site is either unavailable or cannot be found. Please try
again later."

I am currently out of town. I will try disabling everything when I
return on Wed. I did try downloading from IE And that didn't work
either. Without being at the computer I can only say I can download
files sent via aol email. However, if I try to download a pdf from
a web site or software from a web site, I am unable to do it. I
get a msg that says the website is currently unavailable or it just
does nothing. I know the web sites are available since I've had
friends download pdfs from the site and send them to me.

I have other problems but do not know if they are related and are
more of a nuisance. In games on my computer where the high scores
used to be maintained they are no longer kept. Word and Excel do
not maintain the last files accessed. Some software (Adobe Acrobat
for one) does not recognize that a default printer has been named
in the control panel.

Does disabling AOL Spyware and/or McAfee [VirusScan? Internet
Security?] make any difference in the behavior?

What happens when you try to download files? Any files? Does the
behavior persist if you use IE (instead of the AOL browser) to
download? --

Joyce wrote:
Windows XP SP2. I'm using AOL Spyware software and McAfee - I
believe that's it.

Windows version?

What other anti-malware tools do you have installed (e.g.,
SpywareBlaster, Ad-aware Pro, SpySweeper)?
--
Joyce wrote:
I am unable to download any files or make any changes in
Internet Options. I can make changes but they revert back
to the prior setting.
I can't even reset web options on the PROGRAMS Tab.

I have read the postings here about Spybot and I may have
used Spybot a while ago and then uninstalled it. Bottom
line is I can't download Spybot again until I fix this
problem.

Is there another way to fix this problem?
Click to expand...
Click to expand...
Click to expand...
 
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