can't cancel print job

  • Thread starter Thread starter gr
  • Start date Start date
G

gr

I used the dos command to print the directory list of part
of my hard drive. I need to cancel this job, but even
after the computer has been fully shut down and restarted,
the printing continues. It consists of a single line on
the top of each page and is made up of nonsense characters.

Any help would be appreciated.

Thank you
 
gr said:
I used the dos command to print the directory list of part
of my hard drive. I need to cancel this job, but even
after the computer has been fully shut down and restarted,
the printing continues. It consists of a single line on
the top of each page and is made up of nonsense characters.

Any help would be appreciated.

Thank you
Click to expand...

Did you try shutting off the printer?
 
-----Original Message-----
I used the dos command to print the directory list of part
of my hard drive. I need to cancel this job, but even
after the computer has been fully shut down and restarted,
the printing continues. It consists of a single line on
the top of each page and is made up of nonsense characters.

Any help would be appreciated.

Thank you
.
Yes I shut down the printer (HP 4000) several times. I
Click to expand...
also pressed a number of times, the cancel print job
button on the printer. None of these actions helped.

Thanks for your prompt reply
 
Try this:
open a command prompt and key the command
net stop spooler

Then, in Windows Explorer, navigate to %systemroot%\system32\spool\printers
(%systemroot% is usually c:\windows) and delete any files there that have
..shd or .spl extensions.

Then, in the command prompt window, key the command
net start spooler
 
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