Can't call Outlook from other programs

  • Thread starter Thread starter Rick Altman
  • Start date Start date
R

Rick Altman

All at once, and for reasons unknown, I have lost the ability to invoke
Outlook from other applications. For instance:

1. Adobe Acrobat has an Email command off of its File menu. It no longer
works.

2. Programs that support Send To Mail fail.

3. Scripts in my FileMaker database that send mail now issue the "Operation
Failed" error.

4. And replying to posts here in the newsgroups now fail.


These seem obviously related to a particular setting that has somehow
changed in Outlook but I have no idea what it might be. Can anyone shed
light on the conditions that need to be present in order for Outlook to play
nice with other apps? I have been doing this successfully for years upon
years; five days ago, something changed...
 
Rick Altman said:
All at once, and for reasons unknown, I have lost the ability to
invoke Outlook from other applications. For instance: ....snip...
I have been doing this
successfully for years upon years; five days ago, something changed...
Click to expand...

What did you change five days ago? Did you install anything, like an
application or an update to Windows, Office, or some other application?
Have you reset your default mail program in Windows to be Outlook?
 
Well, as an IT guy, my system is rarely standing still, but I can't point to
anything that could have caused this. Now a Windows update...hmm, I think
one did come down on Tuesday.

My default mail program shouldn't have to be reset, but in case something
caused Windows to forget, how does one reestablish Outlook as the default
mail app?


Rick A.
 
Rick Altman said:
My default mail program shouldn't have to be reset, but in case
something caused Windows to forget, how does one reestablish Outlook
as the default mail app?
Click to expand...

Windows version?
 
Rick Altman said:
XP Pro, thanks...
Click to expand...

Use Start>Set Program Access and Defaults. You also might want to see that,
in Internet Explorer's Tools>Internet Options>Program dialogue that Outlook
is the email handler.
 
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