I had the same problem and spent weeks trying to get the proper drovers back.
I ultimately had to replace my burner which I've just installed but haven't
tried yet. The best resource I found for the specific drivers I needed were
on c-net.com if that helps. My comp. manfuacture, Dell's driver were not
current enough to overide the problem. Also have not been able to get my DVD
writing software to work either!