S
Sinbad The Sailor
Hello Again All,
I¹m writing on behalf of a colleague who has a faulty laptop.
Once again, I¹d like a list of troubleshooting options.
The laptop (which is on Windows XP I haven¹t been able to identify the
version) can boot past BIOS, and when choosing safe mode, start windows
normally, or try last known good configuration, it can boot to the normal
blue-bar loading screen but can¹t get past it. The laptop came with a
restore disc (made by the manufacturer) but that is totally useless, as it
wants to delete everything and re-install completely.
TIA
Sinbad
I¹m writing on behalf of a colleague who has a faulty laptop.
Once again, I¹d like a list of troubleshooting options.
The laptop (which is on Windows XP I haven¹t been able to identify the
version) can boot past BIOS, and when choosing safe mode, start windows
normally, or try last known good configuration, it can boot to the normal
blue-bar loading screen but can¹t get past it. The laptop came with a
restore disc (made by the manufacturer) but that is totally useless, as it
wants to delete everything and re-install completely.
TIA
Sinbad