Can't apply IE 6 download

  • Thread starter Thread starter Mike Jennex
  • Start date Start date
M

Mike Jennex

I keep getting the message to complete the previous
install of IE 5 by rebooting. There seems to be no way to
upgrade to IE 6.
 
Mike Jennex said:
I keep getting the message to complete the previous
install of IE 5 by rebooting. There seems to be no way to
upgrade to IE 6.
Click to expand...

http://v4.windowsupdate.microsoft.com/troubleshoot/

HTH

--

siljaline

"Arguing with anonymous strangers on the Internet is a sucker's game
because they almost always turn out to be -- or to be indistinguishable from
-- self-righteous sixteen-year-olds possessing infinite amounts of free time."
- Neil Stephenson, _Cryptonomicon_
 
See these articles for possible help:

Error Message When You Try to Install Internet Explorer 6.0: A Previous Installation Has Pending Work Requiring a Reboot
http://support.microsoft.com/default.aspx?scid=kb;en-us;309314
Error Message: A Previous Installation Has Pending Work Requiring a Reboot
http://support.microsoft.com/default.aspx?scid=kb;en-us;312444
Error Message: A Previous Program Installation Was Never Completed
http://support.microsoft.com/default.aspx?scid=kb;EN-US;221863

When installing IE, it's best to first do a power-off reboot, then disable any anti-virus program you may have running, then do a CTRL+ALT+DEL and End Task on everything on the list except (Windows) Explorer and Systray. Then try your install again. This method will help prevent any program you may have running in the background, and the anti-virus software, from interfering with the install of IE. Some AV software just plain messes up an install of IE, and other programs may be using a file that IE needs to update/replace/remove.
 
See these articles for possible help:

Error Message When You Try to Install Internet Explorer 6.0: A Previous Installation Has Pending Work Requiring a Reboot
http://support.microsoft.com/default.aspx?scid=kb;en-us;309314
Error Message: A Previous Installation Has Pending Work Requiring a Reboot
http://support.microsoft.com/default.aspx?scid=kb;en-us;312444
Error Message: A Previous Program Installation Was Never Completed
http://support.microsoft.com/default.aspx?scid=kb;EN-US;221863

When installing IE, it's best to first do a power-off reboot, then disable any anti-virus program you may have running, then do a CTRL+ALT+DEL and End Task on everything on the list except (Windows) Explorer and Systray. Then try your install again. This method will help prevent any program you may have running in the background, and the anti-virus software, from interfering with the install of IE. Some AV software just plain messes up an install of IE, and other programs may be using a file that IE needs to update/replace/remove.
 
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