cant add printer

  • Thread starter Thread starter Craig
  • Start date Start date
C

Craig

Everytime I try to add a printer, hp2300 , even as a local printer, I get a
spools.exe application error, then it tells me it cant add the printer.
what can I do here

craig
 
Do you have antivirus? When Print Spooler service crashes, the print
subsystem is unavailable.
 
Yes, symantec corp 8.0
Upon further review we discovered we only have a problem when we try to load
the hp laserjet 2300. When we try, it takes down the print spooler.
This was a recent upgrade from win98 which had the hp2300. I think I may
need to wipe it clean and do a fresh install. ANy opinions welcome

craig
 
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