Can't add local printer-greyed out

  • Thread starter Thread starter Bill-Hayward
  • Start date Start date
B

Bill-Hayward

I want to add a local printer, but it's greyed out. I click on Add a printer,
the Add a printer Wizard appears. I need to choose "Local Printer" but that
option is greyed out. Network printer is available.

This happens only when the user is logged in, with her account. When I log
in with an administrator account, then it allows me to add a local printer,
but that local printer only shows up when the admin account is logged in, it
does not show up for the user account.

I'm assuming it's a security setting. What permissions do I need to give
that user, to allow me/her to add a local printer under her account?

It's an IP printer on the network, not really a local printer, but I then
add a TCP/IP port and it works.

Thanks,
Bill
 
Bill-Hayward said:
I want to add a local printer, but it's greyed out. I click on Add a
printer, the Add a printer Wizard appears. I need to choose "Local
Printer" but that option is greyed out. Network printer is available.

This happens only when the user is logged in, with her account. When
I log in with an administrator account, then it allows me to add a
local printer, but that local printer only shows up when the admin
account is logged in, it does not show up for the user account.

I'm assuming it's a security setting. What permissions do I need to
give that user, to allow me/her to add a local printer under her
account?

It's an IP printer on the network, not really a local printer, but I
then add a TCP/IP port and it works.

Thanks,
Bill
Click to expand...

The user needs admin rights on the machine during the installation. It
sounds odd to me that a locall,y installed printer doesn't show up for all
users, though. I'd check the event logs.

I'd personally recommend using a print server on the network so your users
can add *network* printers - \\server\printersharename - and you can
edit/modify/move them all centrally, rather than having a gazillion
different printers to manage on workstations.
 
Back
Top