Can't access SOME sites on one particular XP account on TWO PCs

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G

Guest

I'm experiencing a problem with Internet Explorer 6.

We have three PCs in our home/office. All are running XP SP2 and in terms of
installed programs are 99.9% identical.

One all three machines we have two accounts - 'mine' and my partner 'Ann'

All three PCs share a wired modem/router

On one PC, we can access ALL websites without a problem on BOTH accounts
without any problem

On BOTH of the other PCs, when logged into ANN's account, CERTAIN websites
do not appear. The best example is www.BritishAirways.com - JUST A BLANK
SCREEN

This is not the only example. Certain links on the MSN home page don't seem
to respond AT when logged into Ann's account AS IF THEY ARE NOT LINKS AT ALL
- on MY account they are fine

All PCs are spyware/malware and virus free.

I'm guessing that it must be something pretty fundamental (but not serious)
as all other software works 100% on all accounts on all machines

Happy toprovide further information if needed. Firefox is OK on all accounts
on all machines (sorry!)
 
Hi Steve,
Try this Right Click Explorer Icon, Select Properties from the Sub-Menu and
in Security assign the web address you trust and would like it to function in
the Trusted Sites. The Same apply in the Content Tap, click Sites and Assign
the website address as Always Allow, click Ok and try to access the site on
the Computer and see if it works.
please write back here and let us know
Good Luck
nass
P.S try to update your Java to the Latest from the Sun, www.sun.com
 
Thanks Nass

I'm going to install the Sun Java thingy first. Do you know where on sun.com
I get it from. I looked but wasn't sure what to go for...
 
Nass

I tried

"Select Properties from the Sub-Menu and in Security assign the web address
you trust and would like it to function in the Trusted Sites. The Same apply
in the Content Tap, click Sites and Assign the website address as Always
Allow, click Ok and try to access the site on the Computer and see if it
works."

...and I'm sorry to say, it made no difference.

Happy to try out some others ideas if you have them
 
Hi Steve,
Sorry not replying quick to your Post. First you said in the last post you
did try to assign the web address in the Privacy Tap and The Content Tap and
did not work for you, do you have a Firewall installed and blocking the
website from loading. Why I'm saying Java,because If you are not installing
the latest java and some websites have Java Script coded in their Code and
try loading on your system they will not load and you get the blank page.
I would like you to check what is different about this computer than the
other in the Settings and try to match the settings on it, then here the link
below to get the latest of java version installed:
http://java.com/en/download/index.jsp
Good luck
nass
 
Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
 
Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass
 
Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)
 
Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass
 
Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


nass said:
Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


SteveP said:
Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)
Click to expand...
Click to expand...
 
Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

SteveP said:
Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


nass said:
Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


SteveP said:
Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


:

Hi Steve,
Sorry not replying quick to your Post. First you said in the last post you
did try to assign the web address in the Privacy Tap and The Content Tap and
did not work for you, do you have a Firewall installed and blocking the
website from loading. Why I'm saying Java,because If you are not installing
the latest java and some websites have Java Script coded in their Code and
try loading on your system they will not load and you get the blank page.
I would like you to check what is different about this computer than the
other in the Settings and try to match the settings on it, then here the link
below to get the latest of java version installed:
http://java.com/en/download/index.jsp
Good luck
nass

:


Thanks Nass

I'm going to install the Sun Java thingy first. Do you know where on sun.com
I get it from. I looked but wasn't sure what to go for...

--
Thanks

Steve


:

Hi Steve,
Try this Right Click Explorer Icon, Select Properties from the Sub-Menu and
in Security assign the web address you trust and would like it to function in
the Trusted Sites. The Same apply in the Content Tap, click Sites and Assign
the website address as Always Allow, click Ok and try to access the site on
the Computer and see if it works.
please write back here and let us know
Good Luck
nass
P.S try to update your Java to the Latest from the Sun, www.sun.com

:

I'm experiencing a problem with Internet Explorer 6.

We have three PCs in our home/office. All are running XP SP2 and in terms of
installed programs are 99.9% identical.

One all three machines we have two accounts - 'mine' and my partner 'Ann'

All three PCs share a wired modem/router

On one PC, we can access ALL websites without a problem on BOTH accounts
without any problem

On BOTH of the other PCs, when logged into ANN's account, CERTAIN websites
do not appear. The best example is www.BritishAirways.com - JUST A BLANK
SCREEN

This is not the only example. Certain links on the MSN home page don't seem
to respond AT when logged into Ann's account AS IF THEY ARE NOT LINKS AT ALL
- on MY account they are fine

All PCs are spyware/malware and virus free.

I'm guessing that it must be something pretty fundamental (but not serious)
as all other software works 100% on all accounts on all machines

Happy toprovide further information if needed. Firefox is OK on all accounts
on all machines (sorry!)
Click to expand...
Click to expand...
Click to expand...
 
Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


nass said:
Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

SteveP said:
Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


nass said:
Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


:

Hi Steve,
Sorry not replying quick to your Post. First you said in the last post you
did try to assign the web address in the Privacy Tap and The Content Tap and
did not work for you, do you have a Firewall installed and blocking the
website from loading. Why I'm saying Java,because If you are not installing
the latest java and some websites have Java Script coded in their Code and
try loading on your system they will not load and you get the blank page.
I would like you to check what is different about this computer than the
other in the Settings and try to match the settings on it, then here the link
below to get the latest of java version installed:
http://java.com/en/download/index.jsp
Good luck
nass

:


Thanks Nass

I'm going to install the Sun Java thingy first. Do you know where on sun.com
I get it from. I looked but wasn't sure what to go for...

--
Thanks

Steve


:

Hi Steve,
Try this Right Click Explorer Icon, Select Properties from the Sub-Menu and
in Security assign the web address you trust and would like it to function in
the Trusted Sites. The Same apply in the Content Tap, click Sites and Assign
the website address as Always Allow, click Ok and try to access the site on
the Computer and see if it works.
please write back here and let us know
Good Luck
nass
P.S try to update your Java to the Latest from the Sun, www.sun.com

:

I'm experiencing a problem with Internet Explorer 6.

We have three PCs in our home/office. All are running XP SP2 and in terms of
installed programs are 99.9% identical.

One all three machines we have two accounts - 'mine' and my partner 'Ann'

All three PCs share a wired modem/router

On one PC, we can access ALL websites without a problem on BOTH accounts
without any problem

On BOTH of the other PCs, when logged into ANN's account, CERTAIN websites
do not appear. The best example is www.BritishAirways.com - JUST A BLANK
SCREEN

This is not the only example. Certain links on the MSN home page don't seem
to respond AT when logged into Ann's account AS IF THEY ARE NOT LINKS AT ALL
- on MY account they are fine

All PCs are spyware/malware and virus free.

I'm guessing that it must be something pretty fundamental (but not serious)
as all other software works 100% on all accounts on all machines

Happy toprovide further information if needed. Firefox is OK on all accounts
on all machines (sorry!)
Click to expand...
Click to expand...
Click to expand...
 
Hi Steve,
I think you do not need to experiment on a computer you have your own
business on, that waste of your time and can escalate the problem further.
About the HOSTS file but not the one with Extension (.SAM) open it with
Notepad and Delete any references to the pre-mentioned sites you can save it
as is or rename it OLDHOSTS to remember that is the HOSTS file.
The last thing I could be of a help is to try the winsock repair after that
I don't like to experiment and cause more problem I hope you understand that
I'm being honest with you.
Try to dwonload it from this link and run it.
http://www.nasstec.co.uk/tools.html ( winsock fix)
then clear your caches and on Programs Tab click *Reset All Web Settings*
Press apply or [OK] and close and Refresh or Reboot is better.
and try the website.
Please let me know
Good luck
nass

SteveP said:
Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


nass said:
Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

SteveP said:
Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


:

Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


:

Hi Steve,
Sorry not replying quick to your Post. First you said in the last post you
did try to assign the web address in the Privacy Tap and The Content Tap and
did not work for you, do you have a Firewall installed and blocking the
website from loading. Why I'm saying Java,because If you are not installing
the latest java and some websites have Java Script coded in their Code and
try loading on your system they will not load and you get the blank page.
I would like you to check what is different about this computer than the
other in the Settings and try to match the settings on it, then here the link
below to get the latest of java version installed:
http://java.com/en/download/index.jsp
Good luck
nass

:


Thanks Nass

I'm going to install the Sun Java thingy first. Do you know where on sun.com
I get it from. I looked but wasn't sure what to go for...

--
Thanks

Steve


:

Hi Steve,
Try this Right Click Explorer Icon, Select Properties from the Sub-Menu and
in Security assign the web address you trust and would like it to function in
the Trusted Sites. The Same apply in the Content Tap, click Sites and Assign
the website address as Always Allow, click Ok and try to access the site on
the Computer and see if it works.
please write back here and let us know
Good Luck
nass
P.S try to update your Java to the Latest from the Sun, www.sun.com

:

I'm experiencing a problem with Internet Explorer 6.

We have three PCs in our home/office. All are running XP SP2 and in terms of
installed programs are 99.9% identical.

One all three machines we have two accounts - 'mine' and my partner 'Ann'

All three PCs share a wired modem/router

On one PC, we can access ALL websites without a problem on BOTH accounts
without any problem

On BOTH of the other PCs, when logged into ANN's account, CERTAIN websites
do not appear. The best example is www.BritishAirways.com - JUST A BLANK
SCREEN

This is not the only example. Certain links on the MSN home page don't seem
to respond AT when logged into Ann's account AS IF THEY ARE NOT LINKS AT ALL
- on MY account they are fine

All PCs are spyware/malware and virus free.

I'm guessing that it must be something pretty fundamental (but not serious)
as all other software works 100% on all accounts on all machines

Happy toprovide further information if needed. Firefox is OK on all accounts
on all machines (sorry!)
Click to expand...
Click to expand...
Click to expand...
 
Hi Nass

I guess you're out of ideas now. But I wanted to say 'thanks' for your help.
It was good to have an expert on the case! Sorry we didn't manage to solve it

Summary below

Deleting Hosts file

RESULT: Made no difference


I ran your tool

RESULT: Made no difference

I have reset all web settings

RESULT: Made no difference


--
Thanks

Steve


nass said:
Hi Steve,
I think you do not need to experiment on a computer you have your own
business on, that waste of your time and can escalate the problem further.
About the HOSTS file but not the one with Extension (.SAM) open it with
Notepad and Delete any references to the pre-mentioned sites you can save it
as is or rename it OLDHOSTS to remember that is the HOSTS file.
The last thing I could be of a help is to try the winsock repair after that
I don't like to experiment and cause more problem I hope you understand that
I'm being honest with you.
Try to dwonload it from this link and run it.
http://www.nasstec.co.uk/tools.html ( winsock fix)
then clear your caches and on Programs Tab click *Reset All Web Settings*
Press apply or [OK] and close and Refresh or Reboot is better.
and try the website.
Please let me know
Good luck
nass

SteveP said:
Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


nass said:
Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

:

Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


:

Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


:

Hi Steve,
Sorry not replying quick to your Post. First you said in the last post you
did try to assign the web address in the Privacy Tap and The Content Tap and
did not work for you, do you have a Firewall installed and blocking the
website from loading. Why I'm saying Java,because If you are not installing
the latest java and some websites have Java Script coded in their Code and
try loading on your system they will not load and you get the blank page.
I would like you to check what is different about this computer than the
other in the Settings and try to match the settings on it, then here the link
below to get the latest of java version installed:
http://java.com/en/download/index.jsp
Good luck
nass

:


Thanks Nass

I'm going to install the Sun Java thingy first. Do you know where on sun.com
I get it from. I looked but wasn't sure what to go for...

--
Thanks

Steve


:

Hi Steve,
Try this Right Click Explorer Icon, Select Properties from the Sub-Menu and
in Security assign the web address you trust and would like it to function in
the Trusted Sites. The Same apply in the Content Tap, click Sites and Assign
the website address as Always Allow, click Ok and try to access the site on
the Computer and see if it works.
please write back here and let us know
Good Luck
nass
P.S try to update your Java to the Latest from the Sun, www.sun.com

:

I'm experiencing a problem with Internet Explorer 6.

We have three PCs in our home/office. All are running XP SP2 and in terms of
installed programs are 99.9% identical.

One all three machines we have two accounts - 'mine' and my partner 'Ann'

All three PCs share a wired modem/router
Click to expand...
Click to expand...
Click to expand...
 
Hi Steve,
I have google for this and find good answers (hopefully) almost the same but
in details and more options.
Please go through each link by link and apply separately:
Apply this first :
http://windowsxp.mvps.org/IEFIX.htm
If no luck Try this next:
http://www.tek-tips.com/viewthread.cfm?qid=1229871&page=1
and this the last:
http://support.microsoft.com/default.aspx?kbid=870700&product=windowsxpsp2
Steve I did not told you to delete the HOSTS File I said remove the
reference in the HOSTS file for the prementioned Site (i.e.
http://www.britishairways.com)
but you can get if you google for it or you can copy it from the other
machine.
Hope this will do for I realy do
Good luck
please let me know
nass

SteveP said:
Hi Nass

I guess you're out of ideas now. But I wanted to say 'thanks' for your help.
It was good to have an expert on the case! Sorry we didn't manage to solve it

Summary below

Deleting Hosts file

RESULT: Made no difference


I ran your tool

RESULT: Made no difference

I have reset all web settings

RESULT: Made no difference


--
Thanks

Steve


nass said:
Hi Steve,
I think you do not need to experiment on a computer you have your own
business on, that waste of your time and can escalate the problem further.
About the HOSTS file but not the one with Extension (.SAM) open it with
Notepad and Delete any references to the pre-mentioned sites you can save it
as is or rename it OLDHOSTS to remember that is the HOSTS file.
The last thing I could be of a help is to try the winsock repair after that
I don't like to experiment and cause more problem I hope you understand that
I'm being honest with you.
Try to dwonload it from this link and run it.
http://www.nasstec.co.uk/tools.html ( winsock fix)
then clear your caches and on Programs Tab click *Reset All Web Settings*
Press apply or [OK] and close and Refresh or Reboot is better.
and try the website.
Please let me know
Good luck
nass

SteveP said:
Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


:

Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

:

Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


:

Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


:

Hi Steve,
Sorry not replying quick to your Post. First you said in the last post you
did try to assign the web address in the Privacy Tap and The Content Tap and
did not work for you, do you have a Firewall installed and blocking the
website from loading. Why I'm saying Java,because If you are not installing
the latest java and some websites have Java Script coded in their Code and
try loading on your system they will not load and you get the blank page.
I would like you to check what is different about this computer than the
other in the Settings and try to match the settings on it, then here the link
below to get the latest of java version installed:
http://java.com/en/download/index.jsp
Good luck
nass

:


Thanks Nass

I'm going to install the Sun Java thingy first. Do you know where on sun.com
I get it from. I looked but wasn't sure what to go for...
Click to expand...
Click to expand...
Click to expand...
 
HI Nass

I'm getting a bit uncomfortable trying all these fixes. Surely they apply
system wide and if the IE is WORKING in my account, (as it is) it must be
something local to Ann's account
--
Thanks

Steve


nass said:
Hi Steve,
I have google for this and find good answers (hopefully) almost the same but
in details and more options.
Please go through each link by link and apply separately:
Apply this first :
http://windowsxp.mvps.org/IEFIX.htm
If no luck Try this next:
http://www.tek-tips.com/viewthread.cfm?qid=1229871&page=1
and this the last:
http://support.microsoft.com/default.aspx?kbid=870700&product=windowsxpsp2
Steve I did not told you to delete the HOSTS File I said remove the
reference in the HOSTS file for the prementioned Site (i.e.
http://www.britishairways.com)
but you can get if you google for it or you can copy it from the other
machine.
Hope this will do for I realy do
Good luck
please let me know
nass

SteveP said:
Hi Nass

I guess you're out of ideas now. But I wanted to say 'thanks' for your help.
It was good to have an expert on the case! Sorry we didn't manage to solve it

Summary below

Deleting Hosts file

RESULT: Made no difference


I ran your tool

RESULT: Made no difference

I have reset all web settings

RESULT: Made no difference


--
Thanks

Steve


nass said:
Hi Steve,
I think you do not need to experiment on a computer you have your own
business on, that waste of your time and can escalate the problem further.
About the HOSTS file but not the one with Extension (.SAM) open it with
Notepad and Delete any references to the pre-mentioned sites you can save it
as is or rename it OLDHOSTS to remember that is the HOSTS file.
The last thing I could be of a help is to try the winsock repair after that
I don't like to experiment and cause more problem I hope you understand that
I'm being honest with you.
Try to dwonload it from this link and run it.
http://www.nasstec.co.uk/tools.html ( winsock fix)
then clear your caches and on Programs Tab click *Reset All Web Settings*
Press apply or [OK] and close and Refresh or Reboot is better.
and try the website.
Please let me know
Good luck
nass

:

Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


:

Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

:

Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


:

Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


:
Click to expand...
Click to expand...
Click to expand...
 
Well it's (Hosts) deleted anyway now! :)) - whats the implication of doing
this. There was no refeence to British Airways in the hosts file any way
--
Thanks

Steve


nass said:
Hi Steve,
I have google for this and find good answers (hopefully) almost the same but
in details and more options.
Please go through each link by link and apply separately:
Apply this first :
http://windowsxp.mvps.org/IEFIX.htm
If no luck Try this next:
http://www.tek-tips.com/viewthread.cfm?qid=1229871&page=1
and this the last:
http://support.microsoft.com/default.aspx?kbid=870700&product=windowsxpsp2
Steve I did not told you to delete the HOSTS File I said remove the
reference in the HOSTS file for the prementioned Site (i.e.
http://www.britishairways.com)
but you can get if you google for it or you can copy it from the other
machine.
Hope this will do for I realy do
Good luck
please let me know
nass

SteveP said:
Hi Nass

I guess you're out of ideas now. But I wanted to say 'thanks' for your help.
It was good to have an expert on the case! Sorry we didn't manage to solve it

Summary below

Deleting Hosts file

RESULT: Made no difference


I ran your tool

RESULT: Made no difference

I have reset all web settings

RESULT: Made no difference


--
Thanks

Steve


nass said:
Hi Steve,
I think you do not need to experiment on a computer you have your own
business on, that waste of your time and can escalate the problem further.
About the HOSTS file but not the one with Extension (.SAM) open it with
Notepad and Delete any references to the pre-mentioned sites you can save it
as is or rename it OLDHOSTS to remember that is the HOSTS file.
The last thing I could be of a help is to try the winsock repair after that
I don't like to experiment and cause more problem I hope you understand that
I'm being honest with you.
Try to dwonload it from this link and run it.
http://www.nasstec.co.uk/tools.html ( winsock fix)
then clear your caches and on Programs Tab click *Reset All Web Settings*
Press apply or [OK] and close and Refresh or Reboot is better.
and try the website.
Please let me know
Good luck
nass

:

Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


:

Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

:

Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


:

Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))

Steve
--
Thanks

Steve


:
Click to expand...
Click to expand...
Click to expand...
 
....
Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"
Click to expand...


That could mean that there is a problem with a dependent module
when executing the main module's DllRegisterServer routine.

You could use DependencyWalker and its Profile feature to trace
the execution of the regsvr32.exe command with that operand.
Often that gives a clue about an underlying problem module
(e.g. missing or one which is itself in need of re-registration.)

Another thing that it seems to expose is hooks which have been
installed by third-party programs. And those might vary depending
on the current user's profile (to respond to your most recent
concern.)


Have you tried seeing if third-party extensions are a factor?

<title>KB298931 - How to Disable Third-Party Tool Bands and Browser Helper Objects</title>

Notice that you have to restart IE after the change.
That's why using the Control Panel is suggested here.
It would also work using the Tools menu provided you
closed all IE windows (and verified that iexplore.exe
was no longer running) before restarting.


HTH

Robert Aldwinckle
---
 
dont know if you have tried this solution... it was mentioned in one of the
earlier messages but your reply didn't mention if you had tried it. I have
run into a similar problem to this before and fixed it by clearing the
browser cache and changing a setting. Go to tools-internet options, under
temporary internet files hit settings,
under amount of disk space to use set it to 128mb or less. select the option
to check for new versions of a page every visit to the page then click ok and
then delete files to clear your browser cache. If your cache was set to a
large size it may take a minute or 2 to clear. Close ie and restart and see
if that fixes the problem.

SteveP said:
Well it's (Hosts) deleted anyway now! :)) - whats the implication of doing
this. There was no refeence to British Airways in the hosts file any way
--
Thanks

Steve


nass said:
Hi Steve,
I have google for this and find good answers (hopefully) almost the same but
in details and more options.
Please go through each link by link and apply separately:
Apply this first :
http://windowsxp.mvps.org/IEFIX.htm
If no luck Try this next:
http://www.tek-tips.com/viewthread.cfm?qid=1229871&page=1
and this the last:
http://support.microsoft.com/default.aspx?kbid=870700&product=windowsxpsp2
Steve I did not told you to delete the HOSTS File I said remove the
reference in the HOSTS file for the prementioned Site (i.e.
http://www.britishairways.com)
but you can get if you google for it or you can copy it from the other
machine.
Hope this will do for I realy do
Good luck
please let me know
nass

SteveP said:
Hi Nass

I guess you're out of ideas now. But I wanted to say 'thanks' for your help.
It was good to have an expert on the case! Sorry we didn't manage to solve it

Summary below

Deleting Hosts file

RESULT: Made no difference


I ran your tool

RESULT: Made no difference

I have reset all web settings

RESULT: Made no difference


--
Thanks

Steve


:

Hi Steve,
I think you do not need to experiment on a computer you have your own
business on, that waste of your time and can escalate the problem further.
About the HOSTS file but not the one with Extension (.SAM) open it with
Notepad and Delete any references to the pre-mentioned sites you can save it
as is or rename it OLDHOSTS to remember that is the HOSTS file.
The last thing I could be of a help is to try the winsock repair after that
I don't like to experiment and cause more problem I hope you understand that
I'm being honest with you.
Try to dwonload it from this link and run it.
http://www.nasstec.co.uk/tools.html ( winsock fix)
then clear your caches and on Programs Tab click *Reset All Web Settings*
Press apply or [OK] and close and Refresh or Reboot is better.
and try the website.
Please let me know
Good luck
nass

:

Hi again Nass

Headline: None of this has helped :( But please read the detail below
- happy to continue to experiment :))

You suggested...

Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

Result:
Actioned - made no difference

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

Result:

All 'succeeded' except the last two where I see a window satying ''entry
point not found"

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.

Result:
Actioned


P.S if you have your Security Settings on the *IE* set to High, please make
Medium High

Result:
Set to Medium

You said...
or if you have other Tool bar than MS Disable it

Result:
What do mean 'other toolbar'?

You said...
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.

Result:

There is lots of stuff there, but I repeat...these are all installed on MY
account and IE works fine

About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

Found the hosts file :))) I had the folder hidden that's why I couldn't find
it! What do I do with it?






--
Thanks

Steve


:

Hi Steve,
Try this and I hope it will work for you:
Open command RUN then type in the box : netsh winsock reset and press
OK tnen Reboot and see if you could access www.britishairways.com

If no joy try this:
Command RUN and type every line or entrance alone and preess OK after each
one.
regsvr32 /i urlmon
regsvr32 /i shdocvw
regsvr32 /i mshtml
regsvr32 /i shell32
regsvr32 actxprxy
regsvr32 oleaut32

and go to Tools >> Internet Options >> Programs >> and Click on Reset All
Web Settings Button and Click Apply or [OK] Refresh and Try to connect and
try the WebSites.
Hope this helps
Please let us know
Good luck
nass

P.S if you have your Security Settings on the *IE* set to High, please make
Medium High or if you have other Tool bar than MS Disable it, and try to
look for Add-Ons on your Browser by going to Tools >> Manage Add-Ons and see
what is there.
About hte HOSTS text file is in the following Path on *Window Explorer*
C:\Windows\System32\drivers\etc.

:

Hi Nass

No spyware or malware present

There is no hosts.txt file on any of the three PCs!!! :(((

--
Thanks

Steve


:

Hi Steve,
Try to check for any Malware/Grayware by downloading Anti-Adware/Virus
Scanner Software if you don't have one from here
http://www.download.com (spybot search and destroy free)
http://www.lavasoftusa.com (Ad-Ware SE free)
http://www.nasstec.co.uk/tools.html (for Avert Virus Scanner)
and see if the Malware are on your computers or not then proceed with next
step.

To find the *HOSTS * text file open your Windows Explorer and Click on the
Plus[+] Sign beside My Computer in the Left window of Explorer and go to
Windwos >> System32 >> Drivers>> etc or type it in your browser like this
C:\Windows\System32\drivers\etc.
and look for the *HOSTS* file in the right Window pane, the one without the
extension (Hosts.SAM) and open it in the NotePad, then Delete or remove any
listing reference for the Site you are trying to Open then Save and Close
the Notepad as it is HOSTS.txt your HOSTS file should looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# (102.54.xxx.xxx)I change this leave yours as they are
rhino.acme.com # source server
# (38.25.73.xxx) I change this leave yours as they are x.acme.com
# x client host

127.0.0.1 localhost
then if that was not of a help to you try to read this link carefully and
proceed with the approriate approach to your problem.

http://support.microsoft.com/?kbid=870700
Hope this Helps
Good luck
nass


:

Hi again Nass

Thanks for your patience.

I'm confused as to which host file you mean. Can you specify the filename
and location

Can I email you a screen shot of all the host*.* files from one of the PCs
(how do I attach files in this forum?)

--
Thanks

Steve


:

Hi Steve,
Try this and let me know please.

Try to find the HOST file not the one with extension( HOST.SAM) open it in a
notepad ,delete any refernces for these pre mentioned websites if they exsit
in that file and rename it to oldhost and reboot your computer.
if it didnot work try to go to Command prompt by RUN >> cmd >> in the
command prompt type ipconfig /flushdns Press Enter

exit the Command prompt
and go to your IE and clear your caches reboot
and try the web address
Hope this help
nass


:

Hi Nass
Thanks for your reply. The java installation has made no difference

Remember that ONE account on the PC it works fine on BOTH accounts. It's not
just a case of 2 PCs don't and one PC does.

IN short...
MY account always works on all machines. Ann's only works on ONE PC. The
other two PCs give us the blank page

Happy to keep trying if you are :))
Click to expand...
Click to expand...
Click to expand...
 
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