Can't access site anymore, what could have happened?

  • Thread starter Thread starter angellazette
  • Start date Start date
A

angellazette

I was able to access a site just fine up until about a week or so ago. Ever
since then, everytime I try to access the site I get rerouted to Yahoo!
search or it just says that it cannot be displayed. I've tried three
different browsers, IE, Netscape, and Firefox and still nothing.

I'm able to access other sites just fine and I am able to access this
particular site on other pc's.

I've run Adaware, Spybot and nothing. I have McAfee installed and Windows
Firewall is off.

I tried pinging the website and it comes back at 100% loss, request timed out.

I'm running Windows XP, cable modem, no router, no parental controls.

My HijackThis log is below.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:03:31 AM, on 2/23/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16608)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\compaq\Compaq Advisor\bin\compaq-rba.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\SiteAdvisor\6253\SAService.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee.com\Agent\mcagent.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtcmd.exe
C:\Program Files\COMPAQ\Easy Access Button Support\StartEAK.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\McAfee\MSC\mcuimgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\McAfee\MSC\mcupdui.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://rd.yahoo.com/customize/yessentials_.../search/ie.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows
Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = :0
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.local
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88}
- (no file)
N2 - Netscape 6: user_pref("browser.search.defaultengine",
"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%206%5Csearchplugins%5CSBWeb_01.src");
(C:\Documents and Settings\ANGEL\Application
Data\Mozilla\Profiles\default\wn44ad84.slt\prefs.js)
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} -
(no file)
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common
Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program
Files\SiteAdvisor\6253\SiteAdv.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E}
- C:\PROGRA~1\MICROS~4\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -
C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program
Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program
Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} -
C:\Program Files\SiteAdvisor\6253\SiteAdv.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe"
-atboottime
O4 - HKLM\..\Run: [ddoctorv2] "C:\Program Files\Comcast\Desktop
Doctor\bin\sprtcmd.exe" /P ddoctorv2
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common
Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common
Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [WCOLOREAL] "C:\Program Files\COMPAQ\Coloreal\coloreal.exe"
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\COMPAQ\Easy Access Button
Support\StartEAK.exe
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft
Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [Yapta Tracker] C:\Program Files\Yapta\YaptaClient.exe
/onstartup
O4 - HKLM\..\Run: [mcagent_exe] C:\Program
Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6253\SiteAdv.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program
Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [ccleaner] "C:\Program Files\CCleaner\ccleaner.exe" /AUTO
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program
Files\Microsoft Works\WkDetect.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
/RUNONCE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
/RUNONCE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
/RUNONCE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe
/RUNONCE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49}
- C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote -
{2670000A-7350-4f3c-8081-5663EE0C6C49} -
C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
O14 - IERESET.INF:
START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=2c02&lc=0409
O15 - Trusted Zone: http://www.lipstickalley.com
O16 - DPF: 6th Street Omaha Poker by pogo -
http://game1.pogo.com/applet-6.8.1.30/omaha/omaha-en_US.cab
O16 - DPF: Bowling by pogo -
http://game1.pogo.com/applet-6.7.5.28/bowl...wling-en_US.cab
O16 - DPF: Dice City Roller by pogo -
http://game1.pogo.com/applet-6.7.5.21/ytz/ytz-en_US.cab
O16 - DPF: Fortune Bingo by pogo -
http://game1.pogo.com/applet-6.8.2.23/supe...bingo-en_US.cab
O16 - DPF: Spades 2 by pogo -
http://game1.pogo.com/applet-6.8.2.23/spad...ades2-en_US.cab
O16 - DPF: Texas Hold'em Poker by pogo -
http://game1.pogo.com/applet-6.8.2.23/hold...oldem-en_US.cab
O16 - DPF: Turbo 21 TM by pogo -
http://game1.pogo.com/applet-6.6.1.29/turb...rbo21-en_US.cab
O16 - DPF: Turbo 21 v2 by pogo -
http://game1.pogo.com/applet-6.8.2.23/turb...rbo22-en_US.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) -
http://a1540.g.akamai.net/7/1540/52/200707...ex/qtplugin.cab
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan
Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -
http://gfx2.hotmail.com/mail/w2/pr02/resources/MSNPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
http://update.microsoft.com/microsoftupdat...b?1146108275733
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsoftupdat...b?1146108255749
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) -
https://chat1.j2.com/Media/VisitorchatEnu/TLIEFlash.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer
Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) -
http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {C75BE5CC-7F80-458C-8B66-FAB86E3B13C3} (FotkiUploader Control) -
http://images.fotki.com/activex/FotkiUploader.cab
O16 - DPF: {F09BFD07-20B5-46D8-A6D5-BE4EF22F1F4D} (DGTx.uc1) -
http://66.98.130.69/DGTx.CAB
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} -
C:\PROGRA~1\MICROS~4\Office12\GR99D3~1.DLL
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program
Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common
Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Compaq Advisor (Compaq_RBA) - NeoPlanet - C:\Program
Files\compaq\Compaq Advisor\bin\compaq-rba.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. -
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. -
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. -
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. -
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc.
- C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Content Monitoring Tool (msCMTSrvc) - Unknown owner -
C:\WINDOWS\system32\msCMTSrvc.exe (file missing)
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero
BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common
Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - Unknown owner - C:\Program
Files\SiteAdvisor\6253\SAService.exe
O23 - Service: SupportSoft Sprocket Service (ddoctorv2) (sprtsvc_ddoctorv2)
- SupportSoft, Inc. - C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
 
angellazette said:
I was able to access a site just fine up until about a week or so ago.
Ever since then, everytime I try to access the site I get rerouted to
Yahoo! search or it just says that it cannot be displayed. I've tried
three different browsers, IE, Netscape, and Firefox and still nothing.

I'm able to access other sites just fine and I am able to access this
particular site on other pc's.

I've run Adaware, Spybot and nothing. I have McAfee installed and Windows
Firewall is off.

I tried pinging the website and it comes back at 100% loss, request timed
out.

I'm running Windows XP, cable modem, no router, no parental controls.
Click to expand...

(snip HJT log)

We don't analyze HijackThis logs here in the MS newsgroups. It takes a great
deal of time and expertise to work with HJT logs and there are privacy
issues. If you really feel you have malware, I suggest you go through the
general removal steps at the link below. That section of the website has
links to specialty forums for HijackThis logs.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

However, it might not be malware at all. Since you didn't provide the url of
the website in question, no one can check it out for you to suggest
possible reasons you can't get there.

Malke
 
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