Can't Access my hotmail account

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I have formatted my hard disk and reloaded office 2007. I am giving my user
ID and password, but outlook is not connecting to hotmail. Why ?

Dr Alok Modi MD
 
Dr Alok Modi MD said:
I have formatted my hard disk and reloaded office 2007. I am giving my user
ID and password, but outlook is not connecting to hotmail. Why ?

Dr Alok Modi MD
Click to expand...

Since I hate to make assumptions, you were able to access hotmail before via
Outlook? Have you verified you're giving it the correct information by
logging in via the web based interface? Is this a paid account or an old
account? Is this on a home machine, or is there a proxy server involved?
Are you setting it up as a http account or as a pop account? Are you
getting any actual errors?
 
F. H. Muffman said:
Since I hate to make assumptions, you were able to access hotmail before via
Outlook? Yess I was able to access hotmail via outlook before.
Click to expand...

Have you verified you're giving it the correct information by
logging in via the web based interface? Yes I have done that.
Is this a paid account or an old
account? This is a old account, but I have been given 2 GB mail bocx by hotmail for free.
Click to expand...
Is this on a home machine, or is there a proxy server involved? This is on a
home machine.
Are you setting it up as a http account or as a pop account? I am setting it up as a HTTP account.
Click to expand...
Are you getting any actual errors? No The dailox box where I enter my
password, just does not go through. I keep on clicking OK and it keeps coming
back.
Thanks


Dr Alok Modi MD
 
Dr Alok Modi MD said:
Yess I was able to access hotmail via outlook before.


Yes I have done that.


This is a old account, but I have been given 2 GB mail bocx by hotmail for
free.


This is on a home machine.


I am setting it up as a HTTP account.


No The dailox box where I enter my password, just does not go through. \
I keep on clicking OK and it keeps coming back.
Click to expand...

Try going to Control Panel - User Accounts - Manage User Accounts -
Advanced - Manage Passwords and delete the entry for your hotmail account.
 
Thanks FH for your time. My problem got solved. I had written to microsoft
also. I am running internet explorer v 7.0 I was given a link by microsoft to
download because in her words " The HTTP server is using digest
authentication". The link for the other readers of this forum who might find
it useful is
http://www.microsoft.com/downloads/...FF-7BFE-4336-9E65-972ED21324C4&displaylang=en

More information is available at :
http://support.microsoft.com/?kbid=904942

Thanks again and I hope this helps many other readers too.
 
Back
Top