Can't access Messenger nor Hotmail

[George cacique5]

Please help. After I signed up to Road Runner by Times
Warner I lost MSN Messenger and Hotmail. I have followed
all of instruction to reset my password with no success.
I am using Windows XP Professional. Is there anything I
need to reset or able or disable to make it work again.
Please help me. I am a novice at this and any sugetion
should help

George

 

[Jonathan Kay [MVP]]

Greetings George,

Can you be more specific about what happens when you try to sign in?
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

 

[Guest]

Jonathan:
After I cleck on Messenger Icon, I am asked to Sign In, a
window pops up telling me: Sign In to NET Messenger
Service failed because the password is incorrect of the
sign-in name does not exist. If you have forgotten your
password, click HELP in the main window, and then click
Help Topic. I have done that, go to help, and a NET
Passport Member Service pops up, and when I cleck to any
of the items in there, it tells me the page can not be
displayed. Is there any setting I need to change? My
Messenger/Hot Mail has been in service for many years,
What changed?
Thanks