Can't Access Local CD Drive

  • Thread starter Thread starter David Lavin
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David Lavin

I'm using WinXP home on a desktop computer and a laptop with 802.11b
connection. I can access the files on the desktop's hard drive just fine,
but when I try from the laptop to read something from the CD Drive on
desktop, I get the following error message:

"\\homecomputer\CD Drive is not accessible. You might not have permission
to use this network resource. Contact the administrator of this server to
find out if you have access permissions. The device is not ready."

I do have permission as I've checked "Share this folder on the network" on
the desktop computer.
 
Now, when I have a CD in the drive and I first access it on my desktop
computer, when trying to access it from the laptop I get the same error
message except the last line reads:

"Not enough server storage is available to process this command."

Any help would be greatly appreciated. Thanks.
 
David Lavin said:
Now, when I have a CD in the drive and I first access it on my desktop
computer, when trying to access it from the laptop I get the same error
message except the last line reads:

"Not enough server storage is available to process this command."

Any help would be greatly appreciated. Thanks.



This error indicates that you are falling foul of the IRPStackSize bug.

The problem is on the machine you are attempting to connect to,
not the machine where you see the error message.

On the computer you are attempting to connect to,
Check the event viewer for an event ID 2011.

Usual fix :
You need to fix a parameter called IRPStackSize

On the computer you are attempting to connect to,
Set the IRPStackSize back to the default (15 ).
Perform the following steps:

1. Start the registry editor (e.g., regedit.exe).
2. Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\
Services\lanmanserver\parameters.
3. Double-click IRPStackSize
(or if this registry setting doesn't exist,create it of
type DWORD and ensure the case is correct).
4. Change the base to decimal, set the value to 15, and click OK.
5. Reboot the computer.

Norton AV is usual suspect for breaking it.

There's a KB article about this, too.

Antivirus Software May Cause Event ID 2011 (Q177078)
http://support.microsoft.com/default.aspx?scid=kb;EN-US;177078
 
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