Can't access internet

  • Thread starter Thread starter Sandis
  • Start date Start date
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Sandis

Dear all,

I use dialup with my WinXP.
Connection is done perfectly but I can't access internet
resources.
I try to ping some host, but error said something about DNS.
It fails also even I ping localhost!!
I run ipconfig:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 80.26.60.61
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 80.26.60.61

I am worry why IP adress and Default gateway are the same.
My Internet Provider said that I should set all network
settings "Obtain automatically".
I have no Firewalls no other network cards or HW attached
to my comp.
Any ideas (excepting Reinstall Windows)?

Regards,
Sandis
 
Been a while since I was on dialup.

try PING YAHOO.COM
try PING 64.58.79.230

if the first one fails and the second works then your DNS server is
not functioning. You may have to manually enter the DNS IP addresses.
primary and secondary
 
Sandis said:
Dear all,

I use dialup with my WinXP.
Connection is done perfectly but I can't access internet
resources.
I try to ping some host, but error said something about DNS.
It fails also even I ping localhost!!
I run ipconfig:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 80.26.60.61
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 80.26.60.61

I am worry why IP adress and Default gateway are the same.
My Internet Provider said that I should set all network
settings "Obtain automatically".
I have no Firewalls no other network cards or HW attached
to my comp.
Any ideas (excepting Reinstall Windows)?

Regards,
Sandis

The absolute last (if ever) thing you should do is re-install Windows.

Run ipconfig /all to get the full picture. See if the DHCP and DNS
servers are at your ISP (they should be)

Probably nothing wrong with your machine being the gateway because it is.

I don't understand Subnet Masks. (When I read about them or have peopel
explain all I hear is words like bits and bytes). Mine is 255.255.255.0
.. Perhaps change that to see happens.

You need a firewall! You should also ensure you have the latest updates
from Microsoft. With no firewall and not uptodate it is only a matter
of minutes/hours/days until your machine get's a worm, e.g. the Blaster
worm.
 
Rob Schneider said:
The absolute last (if ever) thing you should do is re-install Windows.

Run ipconfig /all to get the full picture. See if the DHCP and DNS
servers are at your ISP (they should be)

Probably nothing wrong with your machine being the gateway because it is.

I don't understand Subnet Masks. (When I read about them or have peopel
explain all I hear is words like bits and bytes). Mine is 255.255.255.0
. Perhaps change that to see happens.

You need a firewall! You should also ensure you have the latest updates
from Microsoft. With no firewall and not uptodate it is only a matter
of minutes/hours/days until your machine get's a worm, e.g. the Blaster
worm.

I agree with everything Cher and Rob says except for attempting to change
the mask. The mask is a byte filter that splits an IP address into its
station and subnet parts.
If your pc is configured to autoconfiguration and DUN etc connected OK then
all the info you describe has been set by the ISP. Don't attempt to set
those values statically in your network settings because they may change on
next connection.
Usually DNS information is uploaded from the ISP as part of the
connection/discovery process. Problems with DNS may indicate the server's
gone down for some reason. Open the command prompt and type in ipconfig
/all rather than just ipconfig. You get more information with the /all
parameter.
If there's no DNS servers listed then you'll have to get the info from your
ISP by phone and add them to the TCP/IP properties for the network card
 
Sandis,

Normally the gateway setting is the next routed device upstream from your PC
towards the Internet. It is generally NOT your device.

You should contact your ISP and advise them of the gateway setting of your
PC and suggest they check their DHCP server for a possible scope problem.

Paul
 
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