It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection,
depending on your Outlook version. Note that in some instances you may
actually have to remove the Outlook Address Book completely from your
Profile, close Outlook, and then re-add it before you can get it to work.
Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.
Outlook 2002:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]
Kevin said:
Hi Russ:
Maybe you can also help me. I also recently moved to XP
on a new computer from my old Windows 2000 on my old
computer.
I'm running OL2002 but I cannot synchronize between my
address book and my contacts folder. They are not the
same.
I tried to delete files in contacts so I could re-import
them, but I receive an error message: "The messaging
interface has returned an unknown error". I can't delete
them. I was able to delete from my address book but the
contacts are still in the contacts folder.
Any ideas?
Thanks
Kevin
-----Original Message-----
Go to Tools > E-mail accounts > View or change existing directories or
address books > Outlook Address Book. If it is not listed, back up one step
and add it. If it is, then click on Change. to make sure the Contacts
folder(s) you want to display are listed. You may need to enable the
Contacts Folder as an e-mail address book by R clicking the Folder >
Properties and check the "Show this folder as an E-mail address book" box.
Make sure you restart Outlook after making these changes.
--
Russ Valentine
[MVP-Outlook]
Patrick said:
Outlook 2002
-----Original Message-----
Outlook version?
--
Russ Valentine
[MVP-Outlook]
I recently got a new machine, and I backed up my
Outlook
profile, so that when I was finished installing, I
would
have everything as it was.
Now, when I click on "Contacts" in my Outlook short- cut
bar, I see my contacts. However, when I go to create a
new message and hit the "To" or "cc" button to gain
access to my contact list there is nothing there.
Anybody
woth any ideas would be greatly apperciated.
patirck
.
.
