I'm running Outlook 2007 on Vista, but the option to enable the Contacts
Folder as an e-mail address book is greyed out. I followed all the MS
troubleshooting steps, but haven't been able to resolve. I keep seeing
that
my profile must be corrupt and to create a new one, but I've done all
those
steps, too, and nada.
Russ Valentine said:
Post your Outlook version.
Verify that you have enabled your Contacts Folder as an email address
book
in its properties.
--
Russ Valentine
[MVP-Outlook]
haleyspa said:
I'm having the same issues -- Add does not function, and I've followed
all
the instructions on MS troubleshooting for this issue. Any other
suggestions?
:
Add doesn't function?
--
Bill R
I see the add/remove/property buttons and the arrows you mention, but
everything else is blank and I am unable to access any of the
buttons
or
entry boxes on the screen except the OK and Cancel buttons.
:
What do you see in Tools | Options in the Address Book? Try the Add
button.
--
Bill R
Same issues, ever since I switched to VISTA. Can't access my
email
address
books, am not allowed to turn them on and the drop down arrows
and
menus
and
add button don't exist anywhere when I click the Tools menu in
Address
Book.
JK
:
Open the Address Book (address book icon on the standard
toolbar)
then
Tools
Options from the Address Book menu.
Use the drop-down arrows to select your Contacts folder (if you
have
more
than one listed then try the other).
If Contacts isn't listed try the Add button at the bottom to add
Contacts.
--
Bill R
Try the Add button where? I am in the screen where "contacts"
is
in
the
left
pane and all the addresses are displayed in the pane to the
right.
I
have
right-clicked on "contacts" went to "properties" to "outlook
address
book"
and there is no "add" button there - There is an icon with
"contacts'
to
the
right of it on that drop down screen; under that there is a
greyed
and
inoperable "show this folder as an email address book" and
under
that
is
Name
of the Address book - also greyed in and inaccessible. Thanks
for
trying
to
help - I am my wit's end - and it originally worked!! that's
what
is
so
frustrating!
:
Try the Add button and choose to add your Contacts folder.
--
Bill R MVP
Thanks - right-clicked contacts folder off the left pane;
selected
properties; in the Email Outlook Address Book tab - "show
this
folder..."
cannot be checked as it's grey! In the Address
book/tools/options -
not
sure
where to select the address list first ... not finding
anything
in
the
tabs
to select address list to show first and where to keep
personal
addresses.
the most frustrating was the fact that the show this folder
as
email
address
book is grey and I see it, but can't access it. Still
help,
Please?!?
:
right-click on your Contacts folder, select Properties and
in
the
Email
Outlook Address Book tab ensure "show this folder as an
email
address
book"
is checked (it should be for default Contacts folder).
Then open your Address Book and choose Tools | Options.
Select the address list to show first and where to keep
your
personal
addresses. Both should be Contacts.
--
Bill R MVP
message
All of a sudden when typing a new email I cannot access
any
of
my
addresses
from my contacts folder. When I hit new; then "to", the
box
comes
up
that
says" Select names" but there's no names to access - the
boxes
on
the
bottom
that used to be highlighted for 'to" and "cc" and "bc'
are
grey
and
you
can't
get to any of my email addresses. I don't even know
where
to
start
looking
for an answer!
