can't access addressbook

  • Thread starter Thread starter Smiley
  • Start date Start date
S

Smiley

Hi,

I have to reinstall my machine. At present there are two question.
1. how can I reinstate/import the addresses book from the old setup to the
new installation. Where can I find this old address book ? (I still have the
old disk).
2. when I tried to open address book to create new contact name, I received
the following error "the address list could not be displayed. The Contacts
folder associated with this address list could not be opened; it may have
been moved or deleted, or you do not have permissions, For information on
how to remove this folder from the Outlook Address Book, see \Microsoft
Office Outlook help.". This is a new installation, why this error. Also I am
the only one who logon to this machine.

Any help appreciated.
 
Hi Smiley,

the "Outlook Addressbook" is not a file or a folder, it is a special
"filter" of your contacts.

Your contacts are stored in a "PST" file.

Search for "PST" files on the old harddisk and open this PST file in Outlook
(File/Open/Personal Folder (PST).

Now you can move/copy the contacts from the old PST file to the new one.

About the error:
"The address list could not be displayed" error message when you use your
Contacts to address a new message in Outlook"

have a look on this site :
http://support.microsoft.com/kb/319901/en-us

Maybe it helps.
 
Smiley said:
I have to reinstall my machine. At present there are two question.
1. how can I reinstate/import the addresses book from the old setup
to the new installation. Where can I find this old address book ? (I
still have the old disk).
Click to expand...

Outlook doesn't have an address book. The "address book" is just a view of
your contacts in your Contacts folder and it's controlled by having
correctly configured thr Outlook ADdress Book service in your mail profile.
It appears you've failed to do that. See this:
http://support.microsoft.com/kb/287563/en-us
2. when I tried to open address book to create new contact name, I
received the following error "the address list could not be
displayed. The Contacts folder associated with this address list
could not be opened; it may have been moved or deleted, or you do not
have permissions, For information on how to remove this folder from
the Outlook Address Book, see \Microsoft Office Outlook help.". This
is a new installation, why this error. Also I am the only one who
logon to this machine.
Click to expand...

Fix the OAB service and this will be addressed.
 
Hi everyone,

Thank you for the input.

Well, I did copied to old pst file into the current one. and On the contact
folder, I would see the contacts are there. When I right click on the
folder, I would open the contact in new windows or nagviate pane option

I have checked the following Tools --> email acccount --> View or change
address book which has the address book there and the type is MAPI.

From File --> Folder --> Folder properties for Contacts --> Outlook Address
Book, the box for Show this folder as an e-mail Address Book is tick.

Now my query from your feedback is, if I go ahead with the remove and add
then my old address book will be removed and my contacts will be lost. Am I
not right here. I have not done this yet but would like to someone to
confirm this.

Suppose the above point is valid and if I have a copy of the old pst, would
it be 'reimported' ?


Look forward to your advices.
 
You are not right. Again, the Outlook Address Book contains no data. Nothing
you do to its configuration can lose data. It only shows what is in your
Contacts Folder.
Why do you even need to remove and re-add the Service if it is already
there?
 
Hi Russ,

Thanks. I know I might not be right as I don't know much about any of MS
stuff. Anyway, I removed the address book and added it again and can now use
it when I send email.

One final query, if the 'Contact' is just a view then where does it actually
stored the name and email details in pst ?

Many thanks.

Smiley.


Russ Valentine said:
You are not right. Again, the Outlook Address Book contains no data.
Nothing you do to its configuration can lose data. It only shows what is
in your Contacts Folder.
Why do you even need to remove and re-add the Service if it is already
there?
--
Russ Valentine
[MVP-Outlook]
Smiley said:
Hi everyone,

Thank you for the input.

Well, I did copied to old pst file into the current one. and On the
contact folder, I would see the contacts are there. When I right click on
the folder, I would open the contact in new windows or nagviate pane
option

I have checked the following Tools --> email acccount --> View or change
address book which has the address book there and the type is MAPI.

From File --> Folder --> Folder properties for Contacts --> Outlook
Address Book, the box for Show this folder as an e-mail Address Book is
tick.

Now my query from your feedback is, if I go ahead with the remove and add
then my old address book will be removed and my contacts will be lost. Am
I not right here. I have not done this yet but would like to someone to
confirm this.

Suppose the above point is valid and if I have a copy of the old pst,
would it be 'reimported' ?


Look forward to your advices.
Click to expand...
Click to expand...
 
As I said, in the Contacts Folder.

--
Russ Valentine
[MVP-Outlook]
Smiley said:
Hi Russ,

Thanks. I know I might not be right as I don't know much about any of MS
stuff. Anyway, I removed the address book and added it again and can now
use it when I send email.

One final query, if the 'Contact' is just a view then where does it
actually stored the name and email details in pst ?

Many thanks.

Smiley.


Russ Valentine said:
You are not right. Again, the Outlook Address Book contains no data.
Nothing you do to its configuration can lose data. It only shows what is
in your Contacts Folder.
Why do you even need to remove and re-add the Service if it is already
there?
--
Russ Valentine
[MVP-Outlook]
Smiley said:
Hi everyone,

Thank you for the input.

Well, I did copied to old pst file into the current one. and On the
contact folder, I would see the contacts are there. When I right click
on the folder, I would open the contact in new windows or nagviate pane
option

I have checked the following Tools --> email acccount --> View or change
address book which has the address book there and the type is MAPI.

From File --> Folder --> Folder properties for Contacts --> Outlook
Address Book, the box for Show this folder as an e-mail Address Book is
tick.

Now my query from your feedback is, if I go ahead with the remove and
add then my old address book will be removed and my contacts will be
lost. Am I not right here. I have not done this yet but would like to
someone to confirm this.

Suppose the above point is valid and if I have a copy of the old pst,
would it be 'reimported' ?


Look forward to your advices.





Hi Smiley,

the "Outlook Addressbook" is not a file or a folder, it is a special
"filter" of your contacts.

Your contacts are stored in a "PST" file.

Search for "PST" files on the old harddisk and open this PST file in
Outlook (File/Open/Personal Folder (PST).

Now you can move/copy the contacts from the old PST file to the new
one.

About the error:
"The address list could not be displayed" error message when you use
your Contacts to address a new message in Outlook"

have a look on this site :
http://support.microsoft.com/kb/319901/en-us

Maybe it helps.

--
Oliver Vukovics
Share your Outlook PST files without Exchange: Public ShareFolder
Synchronisation for Outlook and Exchange: Public SyncTool
http://www.publicshareware.com


Hi,

I have to reinstall my machine. At present there are two question.
1. how can I reinstate/import the addresses book from the old setup to
the new installation. Where can I find this old address book ? (I
still have the old disk).
2. when I tried to open address book to create new contact name, I
received the following error "the address list could not be displayed.
The Contacts folder associated with this address list could not be
opened; it may have been moved or deleted, or you do not have
permissions, For information on how to remove this folder from the
Outlook Address Book, see \Microsoft Office Outlook help.". This is a
new installation, why this error. Also I am the only one who logon to
this machine.

Any help appreciated.
Click to expand...
Click to expand...
Click to expand...
 
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