canon scanner

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OnlyMe

Cannon CanoScan LIDE 500F
Win XP Home SP2
2gig Ram
2.46ghz Pentium

Problem: When viewing a scanned image there is a 25mm wide grey/black line
in the middle from one end of the scanned image to the other.
After a further 4 scans the unit failed to operate and a prompt appeared
{please slide the lock button to the unlock position and disconnect and
reconnect the USB cable to restart}
With no success, the unit is connected and working ok according to the
device manager and when unplugged the device disappears so there is no
problem with the cable or software as I've even tried reinstalling it.
With kind regards
 
OnlyMe said:
Cannon CanoScan LIDE 500F
Win XP Home SP2
2gig Ram
2.46ghz Pentium

Problem: When viewing a scanned image there is a 25mm wide
grey/black line in the middle from one end of the scanned image to
the other. After a further 4 scans the unit failed to operate and a prompt
appeared {please slide the lock button to the unlock position and
disconnect and reconnect the USB cable to restart}
With no success, the unit is connected and working ok according to
the device manager and when unplugged the device disappears so
there is no problem with the cable or software as I've even tried
reinstalling it. With kind regards
Click to expand...

Sounds like the scanner is mechanically broken.
 
OnlyMe said:
Cannon CanoScan LIDE 500F
Win XP Home SP2
2gig Ram
2.46ghz Pentium

Problem: When viewing a scanned image there is a 25mm wide grey/black line
in the middle from one end of the scanned image to the other.
After a further 4 scans the unit failed to operate and a prompt appeared
{please slide the lock button to the unlock position and disconnect and
reconnect the USB cable to restart}
With no success, the unit is connected and working ok according to the
device manager and when unplugged the device disappears so there is no
problem with the cable or software as I've even tried reinstalling it.
With kind regards
Click to expand...

I think a priest may give it last rites.
 
OnlyMe said:
Cannon CanoScan LIDE 500F
Win XP Home SP2
2gig Ram
2.46ghz Pentium

Problem: When viewing a scanned image there is a 25mm wide grey/black line
in the middle from one end of the scanned image to the other.
After a further 4 scans the unit failed to operate and a prompt appeared
{please slide the lock button to the unlock position and disconnect and
reconnect the USB cable to restart}
With no success, the unit is connected and working ok according to the
device manager and when unplugged the device disappears so there is no
problem with the cable or software as I've even tried reinstalling it.
With kind regards
Click to expand...
If it were just the line I'd say you got a hair or dust on the lens or
such and should clean it. But it you can't scan anything now, I guess
its toast.
 
Big_Al said:
If it were just the line I'd say you got a hair or dust on the lens or
such and should clean it. But it you can't scan anything now, I guess
its toast.
Click to expand...

So how do you clean toast off of the lens?
 
Big_Al said:
I know it has something to do with butter and .... dang can't remember the
other thing. :-)#
Click to expand...

It's to do with ducks, ducklings and eggs.

The duck laid an egg and said to her ducklings, "Look what Mama laid".

It's knocking off time so I'll grab my coat.
 
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