Canon S820 - not responding & turning itself off

  • Thread starter Thread starter friesian
  • Start date Start date
F

friesian

I just got a used Canon S820. I already have the S800 and the i850.

I hooked it up, installed the software, and proceeded to do a cleaning
and nozzle check. It wasn't printing the one color, so I asked it to a
deep cleaning, and that is the last it would do for me.

I checked the printer queue, and it listed one in there that would not
delete, so I rebooted the computer. I was then able to delete that job,
but it still won't respond.

Every time I turn it on, it either blinks back and forth between green
and orange, or it turns itself off. The computer says it is not
responding. And to check the port.

I was first using it with the USB cable, so I unhooked that and tried
it with a parallel port connection. No change.

Any ideas as to what the problem might be? All it does is blink or turn
itself off. But It seemed fine at first.
 
(e-mail address removed) wrote in @g47g2000cwa.googlegroups.com:
I just got a used Canon S820. I already have the S800 and the i850.

I hooked it up, installed the software, and proceeded to do a cleaning
and nozzle check. It wasn't printing the one color, so I asked it to a
deep cleaning, and that is the last it would do for me.
Click to expand...
Every time I turn it on, it either blinks back and forth between green
and orange, or it turns itself off. The computer says it is not
responding. And to check the port.
Click to expand...
Any ideas as to what the problem might be? All it does is blink or turn
itself off. But It seemed fine at first.
Click to expand...
It is broken, likely a "full " wast ink pad.
 
Gary said:
(e-mail address removed) wrote in @g47g2000cwa.googlegroups.com:

It is broken, likely a "full " wast ink pad.
Click to expand...

Could you tell me why you believe this?

It seems like a connection or software problem to me. And it did print
at first. It was after I asked it to do the print head alignment and a
couple cleaning cycles before it stopped.

Are you saying that it broke the pad got "full" during my clean cycle,
or do you mean something else?

Thank you.
 
(e-mail address removed) wrote in @g43g2000cwa.googlegroups.com:
Could you tell me why you believe this?
Click to expand...

My i320 Does the same.
It seems like a connection or software problem to me. And it did print
at first. It was after I asked it to do the print head alignment and a
couple cleaning cycles before it stopped.

Are you saying that it broke the pad got "full" during my clean cycle,
or do you mean something else?
Click to expand...

The pad "filled" a during the clean cycle, so ceased operating.
 
I just got a used Canon S820. I already have the S800 and the i850.

I hooked it up, installed the software, and proceeded to do a cleaning
and nozzle check. It wasn't printing the one color, so I asked it to a
deep cleaning, and that is the last it would do for me.

I checked the printer queue, and it listed one in there that would not
delete, so I rebooted the computer. I was then able to delete that job,
but it still won't respond.

Every time I turn it on, it either blinks back and forth between green
and orange, or it turns itself off. The computer says it is not
responding. And to check the port.

I was first using it with the USB cable, so I unhooked that and tried
it with a parallel port connection. No change.

Any ideas as to what the problem might be? All it does is blink or turn
itself off. But It seemed fine at first.
Click to expand...

Can you count the number of times it alternates between green and orange before
it pauses? Itcan be as many as 18 (Ithink), this will indicate the problem.
Tony
 
I'm not very Canon knowledgeable, but this seems certainly possible.
It's what Epson printers do when they reach their magic "protection number".

To test your theory, try removing the printer from the computer
connection, and try to print a firmware test page (I assume Canon
printers have this internally in firmware, most printers do). If you
can't get it to even respond disconnected from the computer, then it is
very likely either a firmware controlled or mechanical printer issue.

Art
 
Tony said:
Can you count the number of times it alternates between green and orange before
it pauses? Itcan be as many as 18 (Ithink), this will indicate the problem.
Tony
Click to expand...

It goes 10 times, then a slight pause on green before going 10 again.
The manual gives error messages for 2, 3, and 4.
 
It goes 10 times, then a slight pause on green before going 10 again.
The manual gives error messages for 2, 3, and 4.
Click to expand...

OK my service information only gives up to 8 orange blinks.
Maybe you have a waste ink counter full report. No harm can be done by clearing
the waste ink counter as follows.

1. Turn off the printer.
2. Press and hold the RESUME button, then press and hold the POWER button.
3. While still holding the POWER button, Release the RESUME button, then press
and release the RESUME button two more times in succession.
4. The printer mechanics will move momentarily. You are now in Service mode.
Release the Power Button.
5. Pressing the RESUME key will select a function; for example, pressing RESUME
4 times will select the clear waste ink counter function. The lamp will
alternate color with each key press.

1. Service/factory test printout, including ink sensor check
2. EEPROM info printout
3. EEPROM initialization
4. Clear the waste-ink counter
5. Printer model setting. (more selections beyond this- leave this alone)

6. After selecting mode, press the POWER button to commit the change, and
return to the top of the function selection menu. Pressing the POWER button
again turns off the printer for a restart.

If this does not clear the error then I suspect you have a serious failure that
may not be worth repairing.
If the above procedure does fix the problem then you should be OK to continue
to print but ideally you should replace or clean the waste ink pads or at some
time in the future you may have an overflow with messy results.
Tony
 
Tony wrote:

If this does not clear the error then I suspect you have a serious failure that
may not be worth repairing.
If the above procedure does fix the problem then you should be OK to continue
to print but ideally you should replace or clean the waste ink pads or at some
time in the future you may have an overflow with messy results.
Tony
Click to expand...

Thanks. I will try this out. If it doesn't work, it isn't a big deal. I
got this particular printer for free, and it has full ink cartridges,
plus a set of extra brand new cartridges. Since I only get printers
that use the same cartridges (for easy changes between printers when in
a hurry), I have nothing to lose, other than a little time. I wanted to
get another one so that I could take it to shows without unhooking my
primary printers.
 
Back
Top