Canon S820 doesn't recognize new cartridge

[Guest]

I just replaced my black cartridge. I continue to get the message that it's
empty. I've cleaned the printhead thoroughly. Any suggestions? Thanks in
advance.

 

[Carey Frisch [MVP]]

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http://consumer.usa.canon.com/ir/controller?act=SupportDetailAct&fcategoryid=231&modelid=6614

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Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
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| I just replaced my black cartridge. I continue to get the message that it's
| empty. I've cleaned the printhead thoroughly. Any suggestions? Thanks in
| advance.