canon S400 problem

  • Thread starter Thread starter Jeff
  • Start date Start date
J

Jeff

The printer will not print even though the black ink is full. I tried
cleaning the head manually and from the maintenance option. The paper
just comes out blank.
The other colors are empty, would that prevent the printer from printing
b&w?
 
The printer will not print even though the black ink is full. I tried
cleaning the head manually and from the maintenance option. The paper
just comes out blank.
The other colors are empty, would that prevent the printer from printing
b&w?
Click to expand...

Yes it will prevent the printer from printing, all cartridges need to have ink
in them to keep the printhead in good condition otherwise the printer will
refuse to print.
You need to put new colour cartridges into the printer.
Tony
MS MVP Printing/Imaging
 
Jeff said:
The printer will not print even though the black ink is full. I tried
cleaning the head manually and from the maintenance option. The paper
just comes out blank.
The other colors are empty, would that prevent the printer from printing
b&w?
Click to expand...

Something doesn't work with this story. If the colors are empty, how
come you are not getting "ink out" messages? I'd really expect some
orange flashes saying a print head is bad. If either head it bad, it
won't print. When you pull the black ink car out and squeeze it, does
any ink drip out? If not, the cart is not supplying any ink. It could
be plugged, which does happen. The print heads actually can be
disassambled and cleaned manually too. You should end up being able to
squirt water from the nozzles using a syinge and an adapter. I have a
suspicion your print head/s are bad.

PS. Some months ago I threw out an S450 with a pile of heads that I had
cleaned and would work and periodically report bad. I got tired of
fooling with that series and moved on to more serviceable printers.
 
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