Canon S2 IS

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G

Guest

I can't get my computer to recognize my canon camera. I'm running windows XP
with SP2. I've tried downloading the software 3 or 4 times all with the same
results. The twits at the camera store says it's a problem with the
computer.
 
Brian said:
I can't get my computer to recognize my canon camera.
I'm running windows XP with SP2. I've tried downloading
the software 3 or 4 times all with the same results. The
twits at the camera store says it's a problem with the
computer.
Click to expand...
==================================
I use a SD Card reader with my S2 IS and
have no problems. I never even installed the
software that came with the camera.

--

John Inzer
MS Picture It! MVP
How to ask a newsgroup question:
http://support.microsoft.com/kb/555375
 
You should not need the software that came with your camera anyway. It's
usually of poor design and tries to take over your computer. I would
concentrate on the 'install new hardware wizard ' in XP until the camera's
memory card comes up as an aditional drive under My Computer. It always does
in the end.
Stuff the Canon CD (or any make of digital for that matter)

Cheers,

Quilly

Sorry, but an individual reply goes into my spam filter
 
Quilljar said:
You should not need the software that came with your camera anyway. It's
usually of poor design and tries to take over your computer. I would
concentrate on the 'install new hardware wizard ' in XP until the camera's
memory card comes up as an aditional drive under My Computer. It always does
in the end.
Stuff the Canon CD (or any make of digital for that matter)

Cheers,

Quilly

Sorry, but an individual reply goes into my spam filter
Click to expand...
Why do they do that with software?

It is not just cameras, some GPS units try to do the same.

It doesn't seem professional making proprietary software try to take
over a privately owned computer (and such should always be accompanied
with good and easy support if required). maybe we should wait for
someone in texas to tell the authorities? Remember Sony and rootkit?
 
Quilljar,
Thanks for the suggestion, I tried to go through the "add new hardware but
wasn't quite sure what to tell the computer I was installing. The camera
isn't listed in imaging devices.

Brian
 
Brian said:
Quilljar,
Thanks for the suggestion, I tried to go through the "add new
hardware but wasn't quite sure what to tell the computer I was
installing. The camera isn't listed in imaging devices.
Click to expand...


You will have to make it find it. It will eventually come up with 'Found new
hardware' Go into Control Panel/System/Hardware/Device Manager/Universal
Serial Bus Controllers and jerk it about a bit.

Make sure YOU are in chrage of the darned computer, not it in charge of
you... :-)

Quilly
 
Quilljar said:
You will have to make it find it. It will eventually come up with 'Found new
hardware' Go into Control Panel/System/Hardware/Device Manager/Universal
Serial Bus Controllers and jerk it about a bit.

Make sure YOU are in chrage of the darned computer, not it in charge of
you... :-)

Quilly
Click to expand...
I have the S1 IS and image transfer via a card reader is a dream

On the other hand I don't think I have any strong need to use
proprietary software.

There is a speed advantage favoring transfer of data from a card reader
as opposed to through the camera itself. Plus the additional advantage
in my opinion that the camera is not tied up or out of action provided 2
or more memory cards are available
 
I have the S1 IS and image transfer via a card reader is a dream
On the other hand I don't think I have any strong need to use
proprietary software.

There is a speed advantage favoring transfer of data from a card
reader as opposed to through the camera itself. Plus the additional
advantage in my opinion that the camera is not tied up or out of
action provided 2 or more memory cards are available
Click to expand...



Excellent!

--
Cheers,

Quilly

Sorry, but an individual reply goes into my spam filter
 
Thanks for all your help guys. As it turns out there was something wrong
with the camera, not the software or the computer or the guy trying to
install the darn thing. I exchanged it for a new one and I'm in business.

Thanks again,
Brian
 
Brian said:
I can't get my computer to recognize my canon camera. I'm running
windows XP with SP2. I've tried downloading the software 3 or 4
times all with the same results. The twits at the camera store says
it's a problem with the computer.
Click to expand...

You *must* install the software before the camera is connected to the
computer the first time. The twits at the camera store are entirely
correct.

You can fix this if you want to try out the software. Don't pay any
attention to the twits in the newsgroup that suggest the Canon software
will "take over your computer". Canon's software can be cleanly removed
if you do not want it. The Canon software offers some management
function that you might find valuable. Twits...

Fix: connect the camera via the USB cable. Open device manager, View
menu, show hidden devices. Uninstall anything that resembles a Canon
device. Open Scanners and Cameras control panel, remove any Canon
device. Shut down computer, disconnect camera. Reboot.

Install the software without the camera connected. When the installer
asks for the camera, connect it (I don't think the new installers do);
if the installer completes, then and only then can you connect the
camera.

BTW, any device that needs a proprietary driver (one that XP does not
have) must have its driver installed before that device is connected the
first time.

Q
 
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