canon printer model mp390 problem

[kathleen nguyen]

I have a canon printer model mp390. Everything works great, except the paper doesn't feed through properly. How can I fix this problem? Does it need some kind of an adjustment? If so, how to go about it? Any ideas and suggestions is greatly appreciated.

 

[Ian]

This is a real co-incidence as I fixed my mum's Canon MP printer which didn't feed paper just yesterday! She couldn't see anything wrong with it, but it just refused to load and paper when trying to print/copy.

In the end it turned out a small bit of bluetac had dropped down the back of the printer and was jamming the paper from loading. I would suggest getting a torch and see if you can find anything that is blocking your printer, as it's quite likely something is blocking it.