G
Gary
Strange problem! I purchased a new computer a little more than a year
ago. Along with it I got a Canon Pixma MP520 printer. As all new
printers, it had four new ink cartridges in it. I set up the software
so it only printed black and grey. There were no colors involved.
The other day it complained (slightly over a year's use) that it was
running out of Cyan. I replaced the Cyan cartridge and it began
working again. Bit I noticed the cartridge I removed was 40-50% full
of ink.
Two things occur to me:
(1) Why would it be reported as empty?
(2) Why would it be empty after a year of non-use?
Should I call the manufacturer?
ago. Along with it I got a Canon Pixma MP520 printer. As all new
printers, it had four new ink cartridges in it. I set up the software
so it only printed black and grey. There were no colors involved.
The other day it complained (slightly over a year's use) that it was
running out of Cyan. I replaced the Cyan cartridge and it began
working again. Bit I noticed the cartridge I removed was 40-50% full
of ink.
Two things occur to me:
(1) Why would it be reported as empty?
(2) Why would it be empty after a year of non-use?
Should I call the manufacturer?