Canon IP4000 printhead problem!

  • Thread starter Thread starter steve
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steve

Oh well after receiving a faulty IP4000 yesterday
Got the replacement ealrier today,it was working pefrect and then the
heads went.I have since ran the cleaning cycle about 20 times with no
luck!.I started of using OEM inks,but even with the original canon
inks the printhead is still screwed
Any tips??
Steve
 
You probably did not install the print head and the carts correctly.
The printer is just fantastic.
 
steve said:
Oh well after receiving a faulty IP4000 yesterday
Got the replacement ealrier today,it was working pefrect and then the
heads went.I have since ran the cleaning cycle about 20 times with no
luck!.I started of using OEM inks,but even with the original canon
inks the printhead is still screwed
Any tips??
Steve
Click to expand...

OEM cartridges are the ones by Canon. The others are third-party or
compatible.

Did the first one have the same problem as the current one?
 
OEM cartridges are the ones by Canon. The others are third-party or
compatible.

Did the first one have the same problem as the current one?
Click to expand...

Yes sorry.
The first printer had an A600 error it basically wouldn't do anything
Now i did put the compaible carts(jet-tec) in the first
printer(yesterday) but as i say that printer was DOA

Anyway i only mention this because this means the compatible carts had
been opened a full day before i put them in the new printer.I thought
they would need a few cleaning cycles to get them up and running.But
to my surprise they printed great straight off and the printer was
printing great for 2/3 hours until the printhead became clogged

I then ran countless cleaning cycles but no joy,so i tried the orginal
canon carts and the result was the same.So i don't know what happened

I have basically used Epson printers for the past 8 years and never
had one clog on me!
 
steve said:
Yes sorry.
The first printer had an A600 error it basically wouldn't do anything
Now i did put the compaible carts(jet-tec) in the first
printer(yesterday) but as i say that printer was DOA

Anyway i only mention this because this means the compatible carts had
been opened a full day before i put them in the new printer.I thought
they would need a few cleaning cycles to get them up and running.But
to my surprise they printed great straight off and the printer was
printing great for 2/3 hours until the printhead became clogged

I then ran countless cleaning cycles but no joy,so i tried the orginal
canon carts and the result was the same.So i don't know what happened

I have basically used Epson printers for the past 8 years and never
had one clog on me!
Click to expand...

Steve
I think you have been unlucky, this is a fine printer and we see very few
warranty claims.
I suggest you put the Canon cartridges back in the printer and get the supplier
to replace it....again!!!
BTW the compatible cartridges almost certainly did not cause the problem.
Tony
 
I'm amazed that you've had epsons that haven't clogged for 8 years.

I don't know if too many cleaning cycles will kill the printer... i've
read it does for epson but the canon is a different animal... thermal
rather than piezo. It's worth checking out. It might be wise to get
advice before doing too many cleaning cycles... on a new product.

I know nothing about the JetTec ink.. If we are talking refills, as in
re-used tanks keep in mind that there is a sigfigent failure rate to
them. Simply put... canon OEM uses foam and while the foam can be
re-used to an extent eventually it will become clogged. If these are
pre-fills refills or OEM it's also possible that the venthole is
blocked, either with that semi-silver tape.

As far as advice goes... return it. As with your A600 error there was
no chance in hell you could resolve the issue without opening up your
printer... I see no means of resolving this issue without cleaning
cartridges, windolene, or generally a bunch of crap that you shouldn't
have to do with a product out of the box.

I would check to make sure the printhead is firmly in place and making
electrical contact, make sure you have ink and that the tabs that say
"remove me" are removed. I would use the OEM ink that came with the
printer and if all that fails take the MOFO back and get another one.
I'd also see if I can find some reviews of this JetTek ink... I know
100% nothing about it.

The issues you describe are not consistent with anything I've
experenced on the ip3000 or the mp760. Both started printing right out
of the box, and continue to do so. I would for the sake of
troubleshooting not use the opened tanks you had a problem with.
 
steve said:
Anyway i only mention this because this means the compatible carts had
been opened a full day before i put them in the new printer.I thought
they would need a few cleaning cycles to get them up and running.But
to my surprise they printed great straight off and the printer was
printing great for 2/3 hours until the printhead became clogged

I then ran countless cleaning cycles but no joy,so i tried the orginal
canon carts and the result was the same.So i don't know what happened

I have basically used Epson printers for the past 8 years and never
had one clog on me!
Click to expand...

Did you do anything to seal the tanks while they were sitting out? If not,
the ink was drying out in them and may have clogged your heads.
 
Did you do anything to seal the tanks while they were sitting out? If not,
the ink was drying out in them and may have clogged your heads.
Click to expand...

Do i never,but as i say when i put them in the new printer they worked
straight away and printed great for 3 hours
 
I'm amazed that you've had epsons that haven't clogged for 8 years.

I don't know if too many cleaning cycles will kill the printer... i've
read it does for epson but the canon is a different animal... thermal
rather than piezo. It's worth checking out. It might be wise to get
advice before doing too many cleaning cycles... on a new product.

I know nothing about the JetTec ink.. If we are talking refills, as in
re-used tanks keep in mind that there is a sigfigent failure rate to
them. Simply put... canon OEM uses foam and while the foam can be
re-used to an extent eventually it will become clogged. If these are
pre-fills refills or OEM it's also possible that the venthole is
blocked, either with that semi-silver tape.

As far as advice goes... return it. As with your A600 error there was
no chance in hell you could resolve the issue without opening up your
printer... I see no means of resolving this issue without cleaning
cartridges, windolene, or generally a bunch of crap that you shouldn't
have to do with a product out of the box.

I would check to make sure the printhead is firmly in place and making
electrical contact, make sure you have ink and that the tabs that say
"remove me" are removed. I would use the OEM ink that came with the
printer and if all that fails take the MOFO back and get another one.
I'd also see if I can find some reviews of this JetTek ink... I know
100% nothing about it.

The issues you describe are not consistent with anything I've
experenced on the ip3000 or the mp760. Both started printing right out
of the box, and continue to do so. I would for the sake of
troubleshooting not use the opened tanks you had a problem with.
Click to expand...

Thanks for the replies about me never having had epson clog,yes its
true.
I have had 4 espons 740/760/880/R200(the latter 2 i still have) and
the only problem i have had with the first 3 printers was the paper
feed worn out far to quickly and stopped feeding paper.So i have
probably returned the 740 3/4 times in the past,the 760 about the same
amount of times snd the 880 twice

The problem i have with the R200 is the cdr tray stops feeding through
after a few months.So as you can see alll my printers has received
heavy use through the years and i guess thats why the heads never
clogged?

Jet Tec aren't refill carts but they are highly regarded compatible
carts here in England.They cost about £1.75 = $3 a cart,while other
compatible carts cost as little as £0.64 = $1

Yep the printhead is in place and tabs are removed etc.As i says its
very strange the printer was working perfectly for approx 3 hours
I spent a lot time printing onto old printable cdrs to get them
centered correctly using epson's cdr software(heard canon's was poor)


Anyway then all of a sudden the colour printout was gone.I ran one
cleaning cycle and the black printout went patchy.So kept running
cleaning cycles and it never improved.Tried the canon inks and same
story

If i phone canon out will they swap with a new printer/new inks?
 
The problem i have with the R200 is the cdr tray stops feeding through
after a few months.So as you can see alll my printers has received
heavy use through the years and i guess thats why the heads never
clogged?
Click to expand...

That could have something to do with it. I have a theory that many
epson clogs are a result of that gasket that protect the head from air
being knocked out of place. I see many c86s and r200s second hand all
of them without the gasket, all them them with something resembling ink
in the tanks.

The CDr tray I believe gets buggered because of the thin clear plastic
bit at the front. Removal of this plastic bit often resolves the
feeding issue. Also phoning epson and asking for a new tray resolves
the issue as well. I have recieved on my self and another UK user
reported getting one after "some" argument with support personal.
Jet Tec aren't refill carts but they are highly regarded compatible
carts here in England.They cost about £1.75 = $3 a cart,while other
compatible carts cost as little as £0.64 = $1
Click to expand...

I've heard of Jet Tec... just lack personal experence or second hand
info. I would be skeptical of sub £1.00 ink tanks as ink tends to
represent 1/2 the value of the refill and i'd be afraid of 50p ink.
Complete prejustice, I tend to think even if the liquid is good it
would likely fade too quickly.

You might want to check out
http://www.nifty-stuff.com/forum/viewforum.php?id=2 as the experence
base of those canon users over there is in great excess of mine.
Yep the printhead is in place and tabs are removed etc.As i says its
very strange the printer was working perfectly for approx 3 hours
Click to expand...

Keep in mind that the symptoms you describe could be attributed to an
inadquate venthole. I experenced this on my nieces bj-2100... and old
unit with thimble sided tanks. My refill experiments failed because I
pluged up the vent hole per the directions after refilling and thus
created a vacuum.
I spent a lot time printing onto old printable cdrs to get them
centered correctly using epson's cdr software(heard canon's was poor)
Click to expand...

http://users.cjb.net/pixma-faq/7.html

This site was geard tward users of canon pixmas in the states that have
NO cd printing and had to make their own tray by hand... specificly by
me as the measurements I had at the time were dead wrong and eyeballed
it. Anyhow the service-mode keypresses you might find useful as they
give you a set of four cross hairs all 5.5mm (I believe) from the
corner of each disc. With a standard ruler one should be able to get
within +/- .5mm, and from there at most 5 discs to align it.

I must admit... using the real canon tray my ip3000 is spot on.... my
mp760 is off by 1.1mm or so but I suspect that's an issue with a4 vs
letter paper... the printer aligns it self based what paper you use,
and the manual isn't clear as to what size paper is needed.
If i phone canon out will they swap with a new printer/new inks?
Click to expand...

I have no direct experence with Canons failing but an UK user recently
posted problems regarding cross contamination and canon send her a new
head. IIRC you had one printer that reported "total" failure the likes
of which i've never seen before and this was the replacement... i'd be
worried that you got a batch of printers that took a fall.
 
I have the ip5000 about 3 months or just over now, not one single clo
or mis-print, fully 100% reliable to date, no heads cleans nothing

Unlike the Epson I had which clogged on the 2nd day and th
replacement clogged on the 4th day and all with genuine Epson inks
both ended up being 'trashed', after consistantly clogging an
wasting inks

With the Epsons I had to check the prints after printing, not knowin
if they would come out alright, not so with the Canon, a perfec
print every time

If this printer decided to give up, I would have no hesitation i
buying another

Dav
 
Davy said:
I have the ip5000 about 3 months or just over now, not one single clog
or mis-print, fully 100% reliable to date, no heads cleans nothing.

Unlike the Epson I had which clogged on the 2nd day and the
replacement clogged on the 4th day and all with genuine Epson inks,
both ended up being 'trashed', after consistantly clogging and
wasting inks.

With the Epsons I had to check the prints after printing, not knowing
if they would come out alright, not so with the Canon, a perfect
print every time.

If this printer decided to give up, I would have no hesitation in
buying another.
Click to expand...

Which model was this?
 
hi,
I had a C62 ...lol, it went pear shaped after about 8 months ahd the
Epson service agent 'tossed' it it the waste bin 'litterally', the
print heads were 'knacked', so I got a exchange unit and that went
the same and Epson did not want to know. anyway they are both were
they best belong in a big hole in the ground.

They were forever clogging all with Epson ink, like a dummy I stuck
with Epson ink becasues of the warrenty period, after a while when
the 2nd one went the same I said 'sod this for a game of soldeirs'
and used 3rd party inks.

In the end I got a Canon ip5000 had it 3 months never one print head
clean or test print, 100% reliable to date.

See following posts-:

http://www.howtofixcomputers.com/bb/ftopic91527.html

http://www.howtofixcomputers.com/bb/ftopic97709.html

http://www.howtofixcomputers.com/bb/ftopic97319.html

How I wished I had bought a Canon in the first instant

Davy
 
steve said:
Thanks for the replies about me never having had epson clog,yes its
true.
I have had 4 espons 740/760/880/R200(the latter 2 i still have) and
the only problem i have had with the first 3 printers was the paper
feed worn out far to quickly and stopped feeding paper.So i have
probably returned the 740 3/4 times in the past,the 760 about the same
amount of times snd the 880 twice

The problem i have with the R200 is the cdr tray stops feeding through
after a few months.So as you can see alll my printers has received
heavy use through the years and i guess thats why the heads never
clogged?

Jet Tec aren't refill carts but they are

GARBAGE

highly regarded compatible
carts here in England.They cost about £1.75 = $3 a cart,while other
compatible carts cost as little as £0.64 = $1

Yep the printhead is in place and tabs are removed etc.As i says its
very strange the printer was working perfectly for approx 3 hours
I spent a lot time printing onto old printable cdrs to get them
centered correctly using epson's cdr software(heard canon's was poor)


Anyway then all of a sudden the colour printout was gone.I ran one
cleaning cycle and the black printout went patchy.So kept running
cleaning cycles and it never improved.Tried the canon inks and same
story

If i phone canon out will they swap with a new printer/new inks?
Click to expand...
 
Tony said:
Steve
I think you have been unlucky, this is a fine printer and we see very few
warranty claims.
I suggest you put the Canon cartridges back in the printer and get the supplier
to replace it....again!!!
BTW the compatible cartridges almost certainly did not cause the problem.
Tony
Click to expand...

Expert advice from someone knowledgeable inside the industry who knows
what they're talking about.
Frank
 
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