Canon i950 blue colour cast.

  • Thread starter Thread starter DD
  • Start date Start date
D

DD

My Canon i950 has started printing with an overall blue cast. Can anyone
suggest where I can look for a fix?
[Windows XP Home]

DD
 
A little more information is needed on this one? When did it start? What
kind/brand of paper? What editing and/or printing software? What settings
for paper mode? Any driver changes? Have you printed a nozzle check pattern
and if so, what did it show? These are only a few of the questions that
might be asked, but at least it's a start.
 
I realised that someone would want to know more but I did not know in
which direction to go so I just gave the basic question! Good of you to
reply; here are some answers...
I think it has been intermittent because I have printed good
photographs since I first experienced it. It has now become universal! I
have tried printing from Windows direct from Windows picture and fax
viewer, I put the photographs into Canon Zoombrowser and printed from
there, I have printed from Irfanview and my favourite program, Canon
Easy Photo Printer. I have also printed from Avery Design pro and
various other programs that were not printing specific.
I have tried reinstalling the driver and some of the programs I have
printed from.
The paper I have used is the same paper that I have used for several
years but just to see what would happen I have printed on Epsom glossy
photo paper and on just plain copier paper.The paper setting has been
changed from just Glossy photo paper to plain paper and just about
everything in between, all gave the similar effect.
I removed the ink tanks and the print head to see if there was some
obvious contamination and afterwards did a nozzle check and print head
alignment. The results were clear with no sign of contamination and the
nozzle pattern was clear.I have printed a test pattern that consists of
many coloured squares which are randomly distributed about the page this
showed the very severe blue overcast that I get with all the other
prints I have made. The ink I am using is not Canon but again, I have
used it for a long time without trouble. I do not do a lot of continuous
printing, mostly after a holiday or a family party etc.
The printer is about 18 months old.
I know someone will ask if this happened after I installed SP2, well, I
wish it had, then I would have known the source of the problem! I had a
number of instances of this occurring prior to SP2 but they all went
away before I had time to do a real investigation, this time 'something
broke' and it does not look like it is going to correct itself.
My next move is to try printing from my wife's computer but in the
meantime I would be grateful for any suggestions!

DD
 
DD said:
I realised that someone would want to know more but I did not know in
which direction to go so I just gave the basic question! Good of you
to reply; here are some answers...
I think it has been intermittent because I have printed good
photographs since I first experienced it. It has now become
universal! I have tried printing from Windows direct from Windows
picture and fax viewer, I put the photographs into Canon Zoombrowser
and printed from there, I have printed from Irfanview and my
favourite program, Canon Easy Photo Printer. I have also printed from
Avery Design pro and various other programs that were not printing
specific. I have tried reinstalling the driver and some of the programs I
have
printed from.
The paper I have used is the same paper that I have used for several
years but just to see what would happen I have printed on Epsom glossy
photo paper and on just plain copier paper.The paper setting has been
changed from just Glossy photo paper to plain paper and just about
everything in between, all gave the similar effect.
I removed the ink tanks and the print head to see if there was some
obvious contamination and afterwards did a nozzle check and print head
alignment. The results were clear with no sign of contamination and
the nozzle pattern was clear.I have printed a test pattern that
consists of many coloured squares which are randomly distributed
about the page this showed the very severe blue overcast that I get
with all the other prints I have made. The ink I am using is not
Canon but again, I have used it for a long time without trouble. I do
not do a lot of continuous printing, mostly after a holiday or a
family party etc. The printer is about 18 months old.
I know someone will ask if this happened after I installed SP2, well,
I wish it had, then I would have known the source of the problem! I
had a number of instances of this occurring prior to SP2 but they all
went away before I had time to do a real investigation, this time
'something broke' and it does not look like it is going to correct
itself. My next move is to try printing from my wife's computer but in the
meantime I would be grateful for any suggestions!

DD


it sounds like dead head...similar happened to me - same period (18 months),
but i was getting yellowish or reddish cast. It went away when i run several
clean cycles and then printed right away, but it was good only until next
day...
I hope this is not your case, though...
 
The plot deepens!

I have tried printing the same photo on my wife's computer which is
running XP Pro and I was surprised to find that the colours were
perfect! The only difference apart from the difference in Windows
version is the driver .... I have already tried a number of driver
versions on my computer but to no effect, any suggestions?

DD
 
I'm assuming that you used the same printer but on a different computer. If
that's the case then you can eliminate the physical hardware and supplies as
a source of error. One possibility is a different color profile being used
which is affecting the output. Take a look and see if both boxes are using
the same profile.
--
Ron Cohen

DD said:
The plot deepens!

I have tried printing the same photo on my wife's computer which is
running XP Pro and I was surprised to find that the colours were perfect!
The only difference apart from the difference in Windows version is the
driver .... I have already tried a number of driver versions on my
computer but to no effect, any suggestions?

DD


My Canon i950 has started printing with an overall blue cast. Can anyone
suggest where I can look for a fix?
[Windows XP Home]

DD
 
Another surprise! I have discovered the blue colour cast is related to
the type of paper I choose in the options. If I choose anything except
plain paper, the blue cast is present. If I choose glossy photo paper or
any other option the cast is there regardless what type of paper is
actually in the printer. I have proved this using Canon paper and ink as
well as with non Canon supplies.
I rang Canon and without much hesitation I was told it "...sounds like
a printhead problem". The printhead sells for $A216.00 in Australia so
it looks like I will have to get a new printer. It seems like a terrible
waste but without a definite indication that the printhead is indeed
dead, I don't feel like taking a chance.
Anyone know if there is a way to check the printhead?

I can't check profiles at the moment but will do so later. If the
profile changes with the type of paper selected it could well be the
cause, thanks for your suggestion.

DD
 
SleeperMan said:
it sounds like dead head...similar happened to me - same period (18 months),
but i was getting yellowish or reddish cast. It went away when i run several
clean cycles and then printed right away, but it was good only until next
day...
I hope this is not your case, though...
I have recently found out that the colour cast that I was getting with
my Canon i950 when I nominated any other paper than plain paper, was
most likely caused by failure of one or more of the heaters in the print
head. I have been told that each colour head has two heaters but only
one is used when plain paper is nominated. The second heater is used to
get finer drop size for more detailed printing when a photo paper is
nominated. Sounds reasonable, any comments?

DD
 
DD said:
I have recently found out that the colour cast that I was getting with
my Canon i950 when I nominated any other paper than plain paper, was
most likely caused by failure of one or more of the heaters in the
print head. I have been told that each colour head has two heaters
but only one is used when plain paper is nominated. The second heater
is used to get finer drop size for more detailed printing when a
photo paper is nominated. Sounds reasonable, any comments?

DD

Well, could be...
but, result is in any case obvious...dead printer... :-((( (at least usefull
for plain paper printing)
 
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