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Tony said:
Firstly have you downloaded the latest driver from Canon's website?
Secondly I suggest you uninstall the printer, disconnect the data cable to the
printer, open the Printers applet in control panel and select File/Server
Properties and click the Drivers tab. Then remove any and all drivers for the
i860. Now run the installer and plug the data cable into the printer when asked
to. See if that helps.
My concern is that if the test page is good then it may not be a printer
problem but removing the old driver from your system as detailed above is well
worth while.
Tony
MS MVP Printing/Imaging
Hi,
I have a Canon i865 (a close relative) and only noticed this year (I've had
it for 3-1/2 years!) that it will not print a page if it is entirely in
black and white from MS Word, Notepad, Write or Excel. I get a blank page
only. The same applies for Open Office.
If however, if I make just one character (or more) colour it prints the
entire page correctly in black and the one character (or more) in colour. I
too use Win2000 with SP4.
This doesn't happen with a .PDF file (I use Foxit not Acrobat as a reader,
it opens faster),
pages print ok if only in B&W.
However I don't recall if the printer ever behaved correctly as I rarely use
it for B&W only. I have installed the lastest drivers (i865xp173) and
also installed it onto another computer with the same result. I use a
parallel port connection rather than USB, but have had the same results with
USB.
I just now did an experment, however that also works. I created a Word
document and typed a line in black then copied it and made it colour, then
made that line "hidden". The page printed ok in B&W, with the colour line
not printed, as it should. Actually even a paragraph mark (normally non
printing) if made colour in the document will allow the page to print
correctly.
I have no answer for you as to what is going on, but just wonder if you have
the same problem, but maybe haven't discovered these addition "features",
which may turn out to be a sloppy workaround for you.
I haven't persued this problem as I normally use a laser printer for B&W
printing, and the Canon i865 only for photos. As it's over 3-1/2 years old
it's
heads may die in the not too distant future, so the whole printer will need
replacing and the problem may disappear.
BTW I've been more than happy with Canon inkjet printers and their
softwareover the years and will
no doubt buy another next time. I also only use Canon inks, although an
expensive choice. My useage for occasional colour prints only doesn't
justify after market inks, although ink cost has exceeded the original
purchase price, but not by a factor of two yet!
Regards
Barry
)