Cannot verify username/password...

  • Thread starter Thread starter Trish
  • Start date Start date
T

Trish

Account: 'mail.comcast.net', Server: 'mail.comcast.net', Protocol: POP3,
Server Response: '-ERR invalid username/password', Port: 110, Secure(SSL):
No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Hello, this is the message I receive when attempting to logon...I have not
been able to refresh my email since yesterday....I need guidance...can I
reset my settings and start as new??
 
Sharrone said:
I am getting this error, I called comcast, and they said I have everything
right. I can receive mail but cannot send mail. Thanks

The connection to the server has failed. Subject 'test', Account: 'Windows
Mail', Server: 'SMTP.COMCAST.NET', Protocol: SMTP, Port: 25, Secure(SSL):
No,
Socket Error: 10060, Error Number: 0x800CCC0E
Click to expand...

Check all your settings compared to those here, they describe OE, WM uses
the same settings.
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Can you login here:
https://login.comcast.net/login
 
mac said:
Check all your settings compared to those here, they describe OE, WM uses
the same settings.
http://www.comcast.com/Customers/FAQ/FaqDetails.ashx?Id=2288

Can you login here:
https://login.comcast.net/login
Click to expand...

I Get This same message also with mine. It was working fine up until
yesterday and now Windows Mail is asking for a user name and password and
won't accept it. Then when I finally got it to accept it I could no longer
send or recieve messages and got that same ERR code. I know for a fact it's a
VISTA thing because I don't have this problem on my other system
 
First, test your password by logging in to your webmail:
https://login.comcast.net/login
If that works, it proves you have the correct username and password.
A likely reason for the username/password failing is account corruption.
One thing you should try as a possible quick fix is to delete that corrupted
mail account, restart Windows Mail, then recreate that account.

If that doesn't fix it, more drastic measures will have to be taken.
Which antivirus are you running?
As a minimum, email scanning in the antivirus must be turned off,
although that may not be sufficient to eliminate all bad effects.
In a worst case scenario, your antivirus may need to be uninstalled.

If turning off the email scanning function does not resolve your problem,
consider upgrading to Windows Live Mail, because it is less prone to
suffering bad effects from overly aggressive antivirus programs.
http://download.live.com/wlmail

Email scanning in any antivirus must be disabled, for reasons
explained here:
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
 
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