cannot use system restore

[Trace]

Hi,
I've tried to use system restore to no avail. I've unistalled norton
anti-virus etc and it still doesn't work!
Message just states "your computer cannot be restored"
Can anyone help?
Many thanks

 

[nass]

Hi,
I've tried to use system restore to no avail. I've unistalled norton
anti-virus etc and it still doesn't work!
Message just states "your computer cannot be restored"
Can anyone help?
Many thanks
T

Hi Trace,
Can you try System Restore in Safe Mode?
Read the info here to be able to solve your issue:
http://support.microsoft.com/kb/302796

http://bertk.mvps.org/html/srfail.html

HTH
nass