Cannot update Outlook

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

I cannot update the service pack 2 or 3.

When I do I get a message saying "The expected version of the product was
not found on your system".

I read a KB on this which seems to relate to a network install. This is a
laptop with Outlook Office 2003 SBE with BCM. Service Pack 1.

In the Outlook install log it reports it cannot find a product for this
update.

I have Web Components Version 3 installed.

I have tried to install the full file version (not directly from the
download site etc) and the smaller version by direct installation but both
produce the same result.

thanks
 
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