Cannot uninstall IE8

  • Thread starter Thread starter rickb
  • Start date Start date
R

rickb

Hi i cannot uninstall IE8 because when i try i get a copy error.
setup cannot copy the file hmmapi.dll.mui. ensure that the location
specified below is correct or change it and insert windows nt service pack
uninstall directory in the drive you specify. i really want to get ie8 out so
i can go back to ie7. i really need some help please. i am using windows xp
 
[Crosspost to IE General]

How to uninstall or remove Internet Explorer 8
http://support.microsoft.com/kb/957700

No-charge support for Internet Explorer 8 installation, set-up and usage
(only) is available via the phone based on your locale through 31 December
2009. Customers must be running Windows XP or Windows Vista in a non-domain
environment.
=> US & CA Residents: 1-866-234-6020
=> Other locales: https://support.microsoft.com/oas/default.aspx?&prid=13043

Post about any future problems with IE8 or IE7 in IE General newsgroup:
microsoft.public.internetexplorer.general

On the web:
http://www.microsoft.com/communitie...?dg=microsoft.public.internetexplorer.general

In your newsreader:
news://msnews.microsoft.com/microsoft.public.internetexplorer.general

PS: If you think your Registry needs to be "cleaned" or "repaired," read
http://aumha.net/viewtopic.php?t=28099 and draw your own conclusions.
 
rickb said:
Hi i cannot uninstall IE8 because when i try i get a copy error.
setup cannot copy the file hmmapi.dll.mui. ensure that the location
specified below is correct or change it and insert windows nt service pack
uninstall directory in the drive you specify. i really want to get ie8 out so
i can go back to ie7. i really need some help please. i am using windows xp
Click to expand...


Did you delete any thing the IE directories?
Try to restore the system to an earlier date and see if that will help.
If the above didn't help try this:
Boot up in Safe Mode and try the uninstall from either command prompt or
Add/Remove programs in control panel.
From command prompt type this in the Run text box:
%Windir%\ie8\Spuninst\Spuninst.exe click [OK] or Hit Enter on your
keyboard.

If still no Joy try to run the local search engine for this file:
hmmapi.dll.mui (size 32 KB)

And copy it to here:
C:\Program Files\Internet Explorer\en-US\hmmapi.dll.mui
Reboot and try the uninstall.
Make sure there is no Security software running in real time protection mode
and block registry changes (also if you been successful try to turn ON back
again).

Run this command if all the above didn't help:
sfc /scannow

HTH,
nass
 
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