cannot type password at the logon prompt

  • Thread starter Thread starter SuzyQ
  • Start date Start date
S

SuzyQ

I'm using windows xp home edition. I can't type my password into the logon
box...it seems like none of my keys work. (Except FN 8 to get into safe mode,
and then my arrow keys work.) Once in safe mode it brings me to the same
logon prompt where none of my keys work. My keys only work if I boot off of
my recovery cd. I think i accidentally deleted my laptop keyboard driver. How
do I get past the logon screen?
 
Try a USB keyboard to see if you can get in the system. If you can, do a
system restore and see if that fixes it.
 
SuzyQ said:
the USB keyboard did not work. Still cannot type my password at the logon
prompt.
Maybe it is time to go and see your local computer tech. I sure would. :)
 
I'm using windows xp home edition. I can't type my password into the logon
box...it seems like none of my keys work. (Except FN 8 to get into safe mode,
and then my arrow keys work.)  Once in safe mode it brings me to the same
logon prompt where none of my keys work. My keys only work if I boot off of
my recovery cd. I think i accidentally deleted my laptop keyboard driver.How
do I get past the logon screen?

In the menu to bring up safe mode there should be an option for "Last
Known Good Configuration". Try that.
 
SuzyQ said:
the USB keyboard did not work. Still cannot type my password at the logon
prompt.

Have you used that particular USB keyboard on that pc before? If not,
then the problem is that the USB drivers haven't been installed, and
that's why it doesn't work. Try using a keyboard that plugs into the
PS2 port instead.
 
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