Cannot submit report

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

I try to submit a spy report but it errors when I send
saying "an error occurred submitting the scan results
please check your proxy settings and try again".
I have no proxy settings and no firewall.
 
Mike - I believe you've hit a bug in the program I have no workaround for.
This function does work for some people, but they never seem to post in
these groups, with the exception of myself. I works for me.
 
Hey, that happened to me too.

Bill Sanderson said:
Mike - I believe you've hit a bug in the program I have no workaround for.
This function does work for some people, but they never seem to post in
these groups, with the exception of myself. I works for me.
Click to expand...
 
I have recieved this message when the computer has
spyware program has written something in the TCP/IP stack.

I run Hijackthis.exe on those computers, I can remove the
filters or other adjustments made by spyware to the
TCP/IP stack.

I suggest that microsoft is going to have come up with
way to export to report to file, and move to report file
to a clean computer, and submit the report at a website.
 
Even after I did add/remove then manually deleted the
folder which fixed my signature issue still cannot send
report.
 
I've seen lots of reports of this issue, and seen it first hand on one
machine, but not one I could spend time troubleshooting, unfortunately.
There was nothing special about it--it was an XP Home machine behind a
Linksys nat/router.

I suppose this could be an issue unique to XP Home, but I haven't checked
that with people reporting it.
 
If other Internet connectivity is unaffected, I believe this error is due to
a bug in the program.
 
I am running W2K SP4 Linksys DI-604
-----Original Message-----
I've seen lots of reports of this issue, and seen it first hand on one
machine, but not one I could spend time troubleshooting, unfortunately.
There was nothing special about it--it was an XP Home machine behind a
Linksys nat/router.

I suppose this could be an issue unique to XP Home, but I haven't checked
that with people reporting it.
--
FAQ for Microsoft Antispyware:
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm




.
Click to expand...
 
That's a possible explanation--OK--let me remember to ask about that one!

In terms of the firewall, the Windows and XP firewalls don't need any
configuration, contrary to the help file. Third-party software firewalls
may, using the info in that link.
 
Yes I am connecting to community. Plus at work it does the
same thing also W2K SP4 but no DLINK-SYS.
 
Thanks for checking. I have this working on a number of machines, behind
routers and firewalls of various sorts, but I have now found one I can work
with which displays the symptoms--i.e. it can't connect, and blames
nonexistent proxy settings.

Will post in this group if I cure it.
 
I checked that on mine. It's set to on, the firewall is configured to ask me
for anything. I get an error message that says "An error ocurred submitting
the scan results. Please check you internet proxy settings and try again."
It says scanning your system checkpoints at the top. I don't know what my
proxy settings are but they haven't bothered any other program. I have the
Zonelabs firewall, and Norton AV2004. Hope that
helps.
 
Does the firewall log anything it drops outbound? It might be worth
checking such a log, just to see whether there's anything there.
 
Bill said:
Does the firewall log anything it drops outbound? It might be worth
checking such a log, just to see whether there's anything there.
Click to expand...

I dont think this is working, sending to a "dead end" perhaps.

I get this with a test message:

http://hem.bredband.net/b288305/report.JPG

Nothing in "View your completed report........."

Maybe we must check this with Etherreal but it must be
easier that
you ask MS about this.
 
Bill said:
No -it does work. I tested my home machine and three machines in an office
last night before I found one which didn't work.

This link still works--the scan results (or portions of them) are viewable:

https://www.spynet.com/spywarescan_results.aspx?ScanID=1c6808c2-f258-4c03-8871-a6d560941d7c

I don't know how long they are available--I made that one early in the beta.
Click to expand...

Found that I get XML faults within MSSSRT.xml which is used
for reporting.

Unknown character was found in:
<IEShellBrowser ex="1"
clsid="{01E04581-4EEE-11D0-BFE9-00AA005B4383}" prog=""
val="&amp;Adress" nam="Bibliotek f

If I tries to update this XML script, IE blocks it and if I
manually allows it the fault remains.

I am not running english version of XP so this is a language
version fault I think.
 
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