Cannot start scan from button "start scan"

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

On the main screen for WindowsDefender (version 1.14.1389.7) a button "Start
Scan" is displayed, when a scan should be executed.

When using this button, I always get the following error:

"Windows Defender encountered an error: 0x80004003. Invalid pointer"

I have no problem starting the scan from the menu bar.
 
This is a known bug. Microsoft has fixed this bug, but code containing the
fix has not yet been distributed. Look for it in an eventual update.
 
There's a new build of Defender available today that may solve that problem.
Check out the Defender web site and download the new one OVER the old one.
That works best.
 
Please let us know if you are running into this problem with the refresh
build.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

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