Cannot start new message.

  • Thread starter Thread starter Guest
  • Start date Start date
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Guest

When I click on new message the square appears in white and then freezes up
the program. After this occurs Windows Mail will either completely restart or
pop up with an error acknowledgement and then restart. Is there a way to
correct this proble, reinstall windows mail, or something? All searches for
the answer have been fruitless.
 
Digital_Mike said:
When I click on new message the square appears in white and then freezes
up
the program. After this occurs Windows Mail will either completely restart
or
pop up with an error acknowledgement and then restart. Is there a way to
correct this proble, reinstall windows mail, or something? All searches
for
the answer have been fruitless.
Click to expand...

Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection.
Beside that, McAfee and Norton are not compatible with Windows Mail.
 
Frank Saunders said:
Email scanning should be turned off in any anti-virus. It provides no
protection not provided by the regular resident protection.
Beside that, McAfee and Norton are not compatible with Windows Mail.
Click to expand...

The email scanning has been disabled and removed completely. The only time I
recieve an error is when I try to compose a new e-mail and click on the
button. At first we thought that somehow there was a way around it but once
he had to enter in his information it began to freeze again. Any insight
would be most helpful.
 
Digital_Mike said:
The email scanning has been disabled and removed completely. The only time
I
recieve an error is when I try to compose a new e-mail and click on the
button. At first we thought that somehow there was a way around it but
once
he had to enter in his information it began to freeze again. Any insight
would be most helpful.
Click to expand...

Are you using Norton or McAfee?
What anti-virus program?
 
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