Cannot Start Microsoft Office Outlook.

  • Thread starter Thread starter TC Lok
  • Start date Start date
T

TC Lok

When I start outlook. It says "Cannot start Microsoft Office Outlook. Unable
to open the Outlook windows.

Then, I go to Mail Setup under Control Panel.
I press "E-mail Account" but no respond.
I press "Data Files" but no respond
I press "Show Profile" and remove the profile. Then, I open office outlook,
it can me to create a profile. Then, I press the name but it says "There was
an error accessing your system registry" Then, it says "Cannot start
Microsoft Office Outlook. Unable to open the Outlook window. The server is
not available. Contact yoru administrator if this condition persists.
 
You didn't mention what version of Office/outlook you are using, but I would
suggest an uninstall/reinstall (or repair) of the product since it looks
like you have problems with the registry.

/neo

ps - depending on how badly your registry is damaged, you may end up
reloading windows. of course only you will know if windows is giving you
issues.
 
Hi Neo,
Thanks for your advice.

I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.

I did run the repair, install it many times.

Now, I can start outlook 2003 but there is nothing in the profile.
When I press Tools and E-mail accounts. It reveals "The operation failed due
to registry or installation problem. Restart Outlook and try again. If the
problem persists, please install" Then, I restart outlook but it does not
help.

When I go to control panel > mail and press either "E-mail Accounts" or
"Data Files", nothing happen.

I can access "Show Profiles". I had created several profiles. I press
"Property" and then "E-mail Accounts" or "Data Files", nohting happen.
 
do you have the same problem under a new windows xp user id? Just so you
know, this will help you figure out if the corruption is user or machine
based. If it works under the new user id, then you pretty much know that
the registry keys under HKEY_CURRENT_USER are toast under your existing/old
user id.
 
I created a new user and thereby start the outlook but the same problem
happens.

BTW, the following patches cannot be installed. I do not know if there are
any relationship.
KB936181: Microsoft XML Core Services 4.0 Service Pack 2
KB928365: MIcrosoft .NET Framework 2.0
KB941569: Windows Media Format Runtime 9.5
KG950759: Internet Explorer 7
 
Again, you have a registry problem that is machine wide. Not knowing what
the last update you applied to Windows XP (e.g. SP3), I would say cut to the
chase and reformat/reload Windows + applications.


TC Lok said:
I created a new user and thereby start the outlook but the same problem
happens.

BTW, the following patches cannot be installed. I do not know if there are
any relationship.
KB936181: Microsoft XML Core Services 4.0 Service Pack 2
KB928365: MIcrosoft .NET Framework 2.0
KB941569: Windows Media Format Runtime 9.5
KG950759: Internet Explorer 7

neo said:
do you have the same problem under a new windows xp user id? Just so you
know, this will help you figure out if the corruption is user or machine
based. If it works under the new user id, then you pretty much know that
the registry keys under HKEY_CURRENT_USER are toast under your
existing/old user id.

TC Lok said:
Hi Neo,
Thanks for your advice.

I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.

I did run the repair, install it many times.

Now, I can start outlook 2003 but there is nothing in the profile.
When I press Tools and E-mail accounts. It reveals "The operation failed
due to registry or installation problem. Restart Outlook and try again.
If the problem persists, please install" Then, I restart outlook but it
does not help.

When I go to control panel > mail and press either "E-mail Accounts" or
"Data Files", nothing happen.

I can access "Show Profiles". I had created several profiles. I press
"Property" and then "E-mail Accounts" or "Data Files", nohting happen.


"neo [mvp outlook]" <[email protected]>
¼¶¼g©ó¶l¥ó·s»D:[email protected]...
You didn't mention what version of Office/outlook you are using, but I
would suggest an uninstall/reinstall (or repair) of the product since
it looks like you have problems with the registry.

/neo

ps - depending on how badly your registry is damaged, you may end up
reloading windows. of course only you will know if windows is giving
you issues.

When I start outlook. It says "Cannot start Microsoft Office Outlook.
Unable to open the Outlook windows.

Then, I go to Mail Setup under Control Panel.
I press "E-mail Account" but no respond.
I press "Data Files" but no respond
I press "Show Profile" and remove the profile. Then, I open office
outlook, it can me to create a profile. Then, I press the name but it
says "There was an error accessing your system registry" Then, it says
"Cannot start Microsoft Office Outlook. Unable to open the Outlook
window. The server is not available. Contact yoru administrator if
this condition persists.
Click to expand...
Click to expand...
Click to expand...
 
Hi Neo,
I have reinstall windows + office but the problem still happen.

However, I may know the problem. I use Chinese Windowsxp but English Office.

Any hints?

neo said:
Again, you have a registry problem that is machine wide. Not knowing what
the last update you applied to Windows XP (e.g. SP3), I would say cut to
the chase and reformat/reload Windows + applications.


TC Lok said:
I created a new user and thereby start the outlook but the same problem
happens.

BTW, the following patches cannot be installed. I do not know if there
are any relationship.
KB936181: Microsoft XML Core Services 4.0 Service Pack 2
KB928365: MIcrosoft .NET Framework 2.0
KB941569: Windows Media Format Runtime 9.5
KG950759: Internet Explorer 7

neo said:
do you have the same problem under a new windows xp user id? Just so
you know, this will help you figure out if the corruption is user or
machine based. If it works under the new user id, then you pretty much
know that the registry keys under HKEY_CURRENT_USER are toast under your
existing/old user id.

Hi Neo,
Thanks for your advice.

I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.

I did run the repair, install it many times.

Now, I can start outlook 2003 but there is nothing in the profile.
When I press Tools and E-mail accounts. It reveals "The operation
failed due to registry or installation problem. Restart Outlook and try
again. If the problem persists, please install" Then, I restart outlook
but it does not help.

When I go to control panel > mail and press either "E-mail Accounts" or
"Data Files", nothing happen.

I can access "Show Profiles". I had created several profiles. I press
"Property" and then "E-mail Accounts" or "Data Files", nohting happen.


"neo [mvp outlook]" <[email protected]> ¼¶¼g©ó¶l¥ó·s»D:[email protected]...
You didn't mention what version of Office/outlook you are using, but I
would suggest an uninstall/reinstall (or repair) of the product since
it looks like you have problems with the registry.

/neo

ps - depending on how badly your registry is damaged, you may end up
reloading windows. of course only you will know if windows is giving
you issues.

When I start outlook. It says "Cannot start Microsoft Office Outlook.
Unable to open the Outlook windows.

Then, I go to Mail Setup under Control Panel.
I press "E-mail Account" but no respond.
I press "Data Files" but no respond
I press "Show Profile" and remove the profile. Then, I open office
outlook, it can me to create a profile. Then, I press the name but it
says "There was an error accessing your system registry" Then, it
says "Cannot start Microsoft Office Outlook. Unable to open the
Outlook window. The server is not available. Contact yoru
administrator if this condition persists.
Click to expand...
Click to expand...
Click to expand...
 
Sorry I don't. Best advice is to contact Microsoft Product Support and see
what options are open to you.

TC Lok said:
Hi Neo,
I have reinstall windows + office but the problem still happen.

However, I may know the problem. I use Chinese Windowsxp but English
Office.

Any hints?

neo said:
Again, you have a registry problem that is machine wide. Not knowing
what the last update you applied to Windows XP (e.g. SP3), I would say
cut to the chase and reformat/reload Windows + applications.


TC Lok said:
I created a new user and thereby start the outlook but the same problem
happens.

BTW, the following patches cannot be installed. I do not know if there
are any relationship.
KB936181: Microsoft XML Core Services 4.0 Service Pack 2
KB928365: MIcrosoft .NET Framework 2.0
KB941569: Windows Media Format Runtime 9.5
KG950759: Internet Explorer 7

"neo [mvp outlook]" <[email protected]>
¼¶¼g©ó¶l¥ó·s»D:%[email protected]...
do you have the same problem under a new windows xp user id? Just so
you know, this will help you figure out if the corruption is user or
machine based. If it works under the new user id, then you pretty much
know that the registry keys under HKEY_CURRENT_USER are toast under
your existing/old user id.

Hi Neo,
Thanks for your advice.

I am using outlook 2003 (11.8206.8202) SP3 and WindowsXP SP3.

I did run the repair, install it many times.

Now, I can start outlook 2003 but there is nothing in the profile.
When I press Tools and E-mail accounts. It reveals "The operation
failed due to registry or installation problem. Restart Outlook and
try again. If the problem persists, please install" Then, I restart
outlook but it does not help.

When I go to control panel > mail and press either "E-mail Accounts"
or "Data Files", nothing happen.

I can access "Show Profiles". I had created several profiles. I press
"Property" and then "E-mail Accounts" or "Data Files", nohting happen.


"neo [mvp outlook]" <[email protected]>
¼¶¼g©ó¶l¥ó·s»D:[email protected]...
You didn't mention what version of Office/outlook you are using, but
I would suggest an uninstall/reinstall (or repair) of the product
since it looks like you have problems with the registry.

/neo

ps - depending on how badly your registry is damaged, you may end up
reloading windows. of course only you will know if windows is giving
you issues.

When I start outlook. It says "Cannot start Microsoft Office
Outlook. Unable to open the Outlook windows.

Then, I go to Mail Setup under Control Panel.
I press "E-mail Account" but no respond.
I press "Data Files" but no respond
I press "Show Profile" and remove the profile. Then, I open office
outlook, it can me to create a profile. Then, I press the name but
it says "There was an error accessing your system registry" Then, it
says "Cannot start Microsoft Office Outlook. Unable to open the
Outlook window. The server is not available. Contact yoru
administrator if this condition persists.
Click to expand...
Click to expand...
Click to expand...
 
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