cannot sign on to hotmail

  • Thread starter Thread starter Guest
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Guest

i bought this pc about a month ago, all was working well until i down loaded kaazza!!! ive had all sorts of problems , i installed a spy sweeper and found loads of stuff like trojans and spy ware , but when i try to sign on to messenger or my hot mail account to check my mail it takes me to a page that comes up every time web page unavailible try again latter and also this message appears..... sorry we cannot sign you in because either your user name or your password are incorrect or do not exist, this is wrong because i use my work pc and have no problems with it!!! and at the end of that message i have 0x100030

please please help me!!!
 
Greetings Matthew,

Here are some suggestions you might want to check/try:

1. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
2. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
3. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
4. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
5. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
 
run spybot..... check your firewall and or popup blockers turn them off. Try another browsers like opera.
 
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