Cannot shutdown windows

  • Thread starter Thread starter brobella
  • Start date Start date
B

brobella

When I am logged on to Microsoft 2002 Outlook in MS
Office XP I cannot turn off my computer without going
into a loop of "End Program-Outlook.exe" dialogue boxes.
This popup reads
"This program is not responding. To return to WIN and
check status of program, click Cancel.
Ifyou choose to end programimmediately you will lose any
unsaved data. to end program now, click End Now."

when I cancel and go into task mang the program for
outlook isnot listed as running or not responding
although it is listed with 0 CPU usage in the Process
foldr of this dialogue box.
So I click End Now or cancel and alternatively try to
shut down("Turn Off")computer and it goes back into the
loop showing the dialogue box referenced above.
Finally, after numerous attempts , it will shutdown or I
hit the interupt button and reboot and then shutdown
normally.

What's wrong? How do I fix this?
 
Some more info on problem:
I am logged off of MS Outlook now, but when I go to the
Windows Task Manager box it is not listed as an
Application that is running nor not responding. Yet in
the Processes Tab of the task Mngr it is listed as
OUTLOOK.EXE, User Name, CPU -00 and Mem Usage-16,764K

Don't know if this helps in Identifying the problem.
Thanks
 
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