Cannot send or receive Internet email

  • Thread starter Thread starter Kelly Godwin
  • Start date Start date
K

Kelly Godwin

A workstation using Outlook 2000 on a Windows 2000 Server
network cannot send or receive Internet email but can send
and receive internal email. Other workstations on the
network do not have this problem.

Have tried deleting and resetting up the internet mail
profile without success.

Have tried doing a repair on Outlook without success.

Setup the Internet profile on Outlook Express and it
worked properly.

Imported the Outlook Express profile into Outlook without
success.

Please respond if you have any ideas!!!!
 
Do you use Exchange? If so, note that it isn't supported to use Exchange &
Internet mail in the same profile in Outlook versions prior to 2002, and can
lead to lots of problems. Either see if you can set up separate profiles for
Exchange & POP (or use OE for POP) or, if this is your company's Internet
mail and they have a registered domain, change from using POP on that domain
to hosting it on the Exchange server directly, so Exchange handles
everything.
 
We do not use Exchange. They use Microsoft Mail for their
internal email and it functions properly.
 
Lanwench [MVP - Exchange]
Do you use Exchange? If so, note that it isn't supported to use
Exchange & Internet mail in the same profile in Outlook versions
prior to 2002,
Click to expand...

Simply not true. I used and Exchange and a POP account with OL2000 with no
trouble at all.
--
Brian Tillman
Smiths Aerospace
3290 Patterson Ave. SE, MS 1B3
Grand Rapids, MI 49512-1991
Brian.Tillman is the name, smiths-aerospace.com is the domain.

I don't speak for Smiths, and Smiths doesn't speak for me.
 
It is true. See MSKB 245446. You've just been lucky. :-)


Brian said:
Lanwench [MVP - Exchange]
Do you use Exchange? If so, note that it isn't supported to use
Exchange & Internet mail in the same profile in Outlook versions
prior to 2002,
Click to expand...

Simply not true. I used and Exchange and a POP account with OL2000
with no trouble at all.
Click to expand...
 
That's pretty much equivalent to using Exchange - they both require you to
be in Corporate/Workgroup mode. There is no guarantee in that case as to
which account a message will be sent on, and how mail is sent seems to vary
from machine to machine, so you'll have some people able to send via the
Internet and some not. As Lanwench says, upgrading to Outlook 2002 or 2003
will fix that, though you'll have issues installing a Microsoft Mail account
in them. I think that http://www.slipstick.com has some tips on how to do
so.
 
Back
Top