Cannot send or receive email

  • Thread starter Thread starter Michon
  • Start date Start date
M

Michon

I am getting an error message when I try and send or receive email
Subject 'email', Account:, Server: 'smtp-server.stx.rr.com', Protocol:
SMTP, Server Response: '250 HELP', Port: 25, Secure(SSL): Yes, Server Error:
250, Error Number: 0x800CCC7D
 
It looks like you are using SSL, which RR doesn't use.

To change it, go to
Tools - Accounts - youraccount (which doesn't have a name?) - Properties -
Advanced
uncheck [ ] This server requires a secure connection (SSL)
in both places.

the port numbers should be 25 & 110
ok
 
This is the new message I get when trying to send and receive.


Account: 'my mail', Server: 'pop-server.stx.rr.com', Protocol: POP3, Server
Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC18

Dave said:
It looks like you are using SSL, which RR doesn't use.

To change it, go to
Tools - Accounts - youraccount (which doesn't have a name?) - Properties -
Advanced
uncheck [ ] This server requires a secure connection (SSL)
in both places.

the port numbers should be 25 & 110
ok


Michon said:
I am getting an error message when I try and send or receive email
Subject 'email', Account:, Server: 'smtp-server.stx.rr.com', Protocol:
SMTP, Server Response: '250 HELP', Port: 25, Secure(SSL): Yes, Server
Error: 250, Error Number: 0x800CCC7D
Click to expand...
Click to expand...
 
Go to Tools, Accounts, select the account, Properties, Servers,
and make sure that "Log on using Secure Password Authentication"
is not checked. If that did not resolve the issue, let me know which
antivirus you are using.

Gary VanderMolen [MS MVP-WLM]


Michon said:
This is the new message I get when trying to send and receive.


Account: 'my mail', Server: 'pop-server.stx.rr.com', Protocol: POP3, Server
Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC18

Dave said:
It looks like you are using SSL, which RR doesn't use.

To change it, go to
Tools - Accounts - youraccount (which doesn't have a name?) - Properties -
Advanced
uncheck [ ] This server requires a secure connection (SSL)
in both places.

the port numbers should be 25 & 110
ok


Michon said:
I am getting an error message when I try and send or receive email
Subject 'email', Account:, Server: 'smtp-server.stx.rr.com', Protocol:
SMTP, Server Response: '250 HELP', Port: 25, Secure(SSL): Yes, Server
Error: 250, Error Number: 0x800CCC7D
Click to expand...
Click to expand...
Click to expand...
 
windows security window pops up and asks for username and password when I try
to enter my email username and password it takes it then a few seconds later
the window pops up again. And I am using Norton antivirus.

Gary VanderMolen said:
Go to Tools, Accounts, select the account, Properties, Servers,
and make sure that "Log on using Secure Password Authentication"
is not checked. If that did not resolve the issue, let me know which
antivirus you are using.

Gary VanderMolen [MS MVP-WLM]


Michon said:
This is the new message I get when trying to send and receive.


Account: 'my mail', Server: 'pop-server.stx.rr.com', Protocol: POP3, Server
Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC18

Dave said:
It looks like you are using SSL, which RR doesn't use.

To change it, go to
Tools - Accounts - youraccount (which doesn't have a name?) - Properties -
Advanced
uncheck [ ] This server requires a secure connection (SSL)
in both places.

the port numbers should be 25 & 110
ok


I am getting an error message when I try and send or receive email
Subject 'email', Account:, Server: 'smtp-server.stx.rr.com', Protocol:
SMTP, Server Response: '250 HELP', Port: 25, Secure(SSL): Yes, Server
Error: 250, Error Number: 0x800CCC7D
Click to expand...
Click to expand...
Click to expand...
 
Norton Antivirus has the bad habit of corrupting mail account
passwords. Windows Mail is not compatible with most McAfee
or Norton security programs. Those will need to be uninstalled,
not just disabled.

After uninstalling your non-compatible antivirus, download
and install a more compatible antivirus like the free Avast:
http://www.avast.com/eng/avast_4_home.html

Even compatible antivirus programs will need to have their
email scanning option turned off. For more on this topic see
http://www.oehelp.com/OETips.aspx#3

--
Gary VanderMolen [MS MVP-WLM]


Michon said:
windows security window pops up and asks for username and password when I try
to enter my email username and password it takes it then a few seconds later
the window pops up again. And I am using Norton antivirus.

Gary VanderMolen said:
Go to Tools, Accounts, select the account, Properties, Servers,
and make sure that "Log on using Secure Password Authentication"
is not checked. If that did not resolve the issue, let me know which
antivirus you are using.

Gary VanderMolen [MS MVP-WLM]


Michon said:
This is the new message I get when trying to send and receive.


Account: 'my mail', Server: 'pop-server.stx.rr.com', Protocol: POP3, Server
Response: '-ERR invalid command', Port: 110, Secure(SSL): No, Server Error:
0x800CCC90, Error Number: 0x800CCC18

:

It looks like you are using SSL, which RR doesn't use.

To change it, go to
Tools - Accounts - youraccount (which doesn't have a name?) - Properties -
Advanced
uncheck [ ] This server requires a secure connection (SSL)
in both places.

the port numbers should be 25 & 110
ok


I am getting an error message when I try and send or receive email
Subject 'email', Account:, Server: 'smtp-server.stx.rr.com', Protocol:
SMTP, Server Response: '250 HELP', Port: 25, Secure(SSL): Yes, Server
Error: 250, Error Number: 0x800CCC7D
Click to expand...
Click to expand...
Click to expand...
 
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