Cannot send or receive e-mail -- error message

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Guest

I cannot send or receive e-mail. I get the following error message:
The host 'smtp.threegservices.com' could not be found. Please verify that
you have entered the server name correctly.
Subject 'Bethel Road #32', Account: 'mail.threegservices.com', Server:
'smtp.threegservices.com', Protocol: SMTP, Port: 25, Secure(SSL): No, Socket
Error: 11001, Error Number: 0x800CCC0D

Please help. Thanks!
 
smeister said:
I cannot send or receive e-mail. I get the following error message:
The host 'smtp.threegservices.com' could not be found. Please verify that
you have entered the server name correctly.
Subject 'Bethel Road #32', Account: 'mail.threegservices.com', Server:
'smtp.threegservices.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 11001, Error Number: 0x800CCC0D

Please help. Thanks!
Click to expand...

You need to contact your service provider for the correct settings for your
account.
Who is your ISP I can find nothing remotely similar to threegservices.com?
 
smeister

2 possibilities that I know of.

(1) Your SMTP port is incorrect for your outgoing emails
(2) Your Anti Virus is set to scan incoming and outgoing emails. Disable this feature. Your resident AV will still be protecting you
 
smeister said:
The ISP is homestead. Our e-mail is set up through homestead.com.
Click to expand...

Hi there smeister, I am having a problem finding the mail service help files
at homestead.com, do you know if they have a website?
Has your account ever worked?
If it has suddenly stopped working, the server of your ISP could be
experiencing a temporary problem?
Do you have anti virus software set to scan mail?
 
My e-mail was working until two days ago and then it stopped. I haven't
changed my SMTP port. My e-mail scan is already disabled.
 
Hi mac. The website is www.homestead.com. My account worked until 2 days ago.
I disabled my anti virus software that was scanning my e-mail months ago,
because I could not send or receive e-mail. I have placed a help ticket with
homestead also.
 
smeister said:
My e-mail was working until two days ago and then it stopped. I haven't
changed my SMTP port. My e-mail scan is already disabled.
Click to expand...

For some AV's such as Norton or McAffe disabling isn't enough.
They need to be uninstalled and replaced with a Vista compatible alternative
such as the free Avast or AVG. Even then, with scanning disabled, you
may need to delete and recreate your email account in WM.
 
As Julian posted. Uninstall your AV and re-install without the email integration option.
 
Homestead doesn't provide Internet service. They are your web host.
Who provides your Internet service?
I can give you a workaround for this problem if you tell me who your ISP is.

Gary VanderMolen
 
i want to change the server name from where can i enter?
smeister said:
I cannot send or receive e-mail. I get the following error message:
The host 'smtp.threegservices.com' could not be found. Please verify that
you have entered the server name correctly.
Subject 'Bethel Road #32', Account: 'mail.threegservices.com', Server:
'smtp.threegservices.com', Protocol: SMTP, Port: 25, Secure(SSL): No,
Socket
Error: 11001, Error Number: 0x800CCC0D

Please help. Thanks!
Click to expand...

Tools > Accounts > your email > Properties > Servers
 
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