cannot send mail from hotel

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Guest

I provide IT for a small company that has employees that are on the road. I
had to disable relaying on our Exchange Server SMTP because of issues with
ISP refusing our mail because of Open Relay. When I did that, now the outside
employees cannot send mail when they are at a hotel.

Is there something I can modify on their Outlook setup or on the Exchange
Server that will allow them to send mail from these (hotel) locations?

Thanks!

-- Steve
 
mrecomm101 said:
I provide IT for a small company that has employees that are on the road. I
had to disable relaying on our Exchange Server SMTP because of issues with
ISP refusing our mail because of Open Relay. When I did that, now the outside
employees cannot send mail when they are at a hotel.

Is there something I can modify on their Outlook setup or on the Exchange
Server that will allow them to send mail from these (hotel) locations?

Thanks!

-- Steve
Click to expand...


Just get them to authenticate with the server!
 
I have used "My outgoing SMTP server requires authentication" and put in the
log in info, but that has not worked. I also just changed my SMTP and POP
protocols in Exchange to accept Basic Authentication. I am waiting for a
callback from one of the employees to test those settings.
 
I just got word that changing my SMTP server (on Exchange) to accept Basic
Authentication resolved this issue!
 
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